Director of Quality Assurance

PeopleLAKE Group; Kulai; On-site; MYR 250,000 - 300,000; Full time

Job summary

A Hong Kong-listed company in Kulai, Johor, is seeking a Quality Management Leader. This role involves leading the optimization of global quality systems and managing product quality control processes. Candidates should have 8+ years of experience in quality management, with at least 3 years in leadership positions, and be fluent in English and Mandarin. Strong skills in quality management tools and risk management are essential. Interested applicants should send their CV to the provided email.

Qualifications

• Minimum of 8 years of experience in quality management, with at least 3 years in team leadership.
• Experience in manufacturing or power distribution industry preferred.
• Proficient in quality management tools and capable of optimizing quality systems.

Responsibilities

• Lead establishment and optimization of global quality management system.
• Manage quality control processes and product inspections.
• Conduct investigations into quality issues and implement corrective actions.
• Oversee quality performance of overseas suppliers and manage audits.
• Develop customer complaint handling mechanisms and resolve quality incidents.
• Oversee talent selection, development, and training programs.

Skills

Quality management tools (SPC, FMEA, PDCA, 8D)

Risk management

Fluent in English

Strong communication skills

Leadership

Cross-cultural communication

Education

Bachelor’s degree in Quality Management Engineering, Electrical Engineering, Mechanical Engineering or related fields

Job description

About Our Client:

Our client is a Hong Kong–listed company with an overseas subsidiary based in Kulai, Johor. The company specializes in prefabricated data center solutions and integrated energy systems encompassing power generation, grid, load, and storage. It also has strong expertise in the research, development, and manufacturing of complete electrical distribution cabinets, power transmission and distribution equipment, electronic components, and new energy applications.

Key Responsibilities:

• Lead the establishment and optimization of the overseas quality management system. Formulate global quality strategies and management objectives for the data center power distribution business. Develop and continuously improve a global quality management framework to ensure compliance with international standards and customer requirements. Stay abreast of changes in global industry standards and regulations to update company policies in a timely manner and ensure overall compliance.
• Oversee global product quality control and assurance across all stages, including raw material inspection, production process inspection, and final product testing, ensuring all products meet required standards.
• Conduct and manage investigations and resolutions of overseas quality issues. Establish traceability mechanisms, analyze root causes, and implement corrective and preventive actions to prevent recurrence of quality problems.
• Manage the quality performance of overseas suppliers, including quality audits for new suppliers, signing and reviewing quality assurance agreements, collecting and improving material quality issues, evaluating supplier quality performance, providing coaching for improvement, and supervising third-party inspections.
• Develop and maintain the overseas product customer complaint handling mechanism, and lead investigations and resolutions of major quality incidents.
• Lead the development of overseas talent pipelines, overseeing the full cycle of talent selection, development, and retention. Implement systematic training programs to enhance team capability and optimize talent structure.

Qualifications/Requirements:

• Bachelor’s degree or above in Quality Management Engineering, Electrical Engineering and Automation, Mechanical Engineering, or related disciplines.
• Minimum of 8 years of experience in quality management, with at least 3 years in team leadership roles (experience in manufacturing or power distribution industry preferred).
• Proficient in quality management tools such as SPC, FMEA, PDCA, and 8D, with the ability to lead the establishment and optimization of quality systems.
• Strong risk management skills with the capability to lead investigations into major quality incidents and customer complaint resolution.
• Fluent in English, with strong communication, negotiation, and business interaction skills. Proficiency in Mandarin is a MUST.
• Possess strong strategic thinking and decision-making ability, excellent leadership, cross-cultural communication, team management, and organizational coordination skills, capable of leading the team to achieve operational and business objectives.

Interested to Apply?

Please send your latest Resume/CV to Gina Kohat her email at [e-mail] / WhatsApp at 016-6948780 if you have any further enquiries.

Please be informed that only shortlisted candidates will be notified.