Director of Operations

SmartHire by SEEK; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A premier dining group in Kuala Lumpur is seeking a Director of Operations to lead a team of culinary and outlet managers. The ideal candidate will have over 10 years in senior leadership within the F&B sector, overseeing operational strategies and financial performance. This role offers an attractive remuneration package including a performance bonus and group insurance.

Benefits

Performance Bonus

Group insurance

Qualifications

• Minimum 10 years of senior leadership experience in the F&B industry.
• Exceptional leadership, communication, and team-building skills.
• Strong business and financial acumen with a solid understanding of P&L.

Responsibilities

• Develop and execute operational strategies aligned with company vision.
• Oversee financial performance and P&L accountability for all outlets.
• Lead and mentor operations managers, head chefs, and outlet managers.
• Ensure high standards of hospitality and guest satisfaction.
• Support the pre-opening and rollout of new outlets.

Skills

Leadership

Strategic Thinking

Financial Acumen

Adaptability

Job description

Our client Ilham Dining Concepts is seeking a Director of Operations to join their team!

Join Ilham Dining Concepts as a Director of Operations and lead a team of culinary and outlet managers to deliver exceptional guest experiences across a portfolio of premium dining concepts. This role offers strategic leadership, financial management, and the opportunity to shape operational excellence and brand consistency.

About Our Client

Ilham Dining Concepts is a premier dining group known for its innovative culinary concepts and commitment to service excellence. Our diverse portfolio includes fine dining, café, and quick‑service restaurants, each dedicated to providing unique and memorable dining experiences.

What you'll be doing?

Strategic Leadership: Develop and execute operational strategies aligned with IDC's vision and growth plans.

Brand Excellence: Champion quality, presentation, and service excellence across all outlets.

Financial Management: Oversee financial performance and P&L accountability for all outlets.

People Development: Lead and mentor operations managers, head chefs, and outlet managers.

Customer Experience: Ensure high standards of hospitality and guest satisfaction.

Supply Chain Management: Oversee supply chain operations to ensure consistency and quality.

Expansion & Project Management: Support the pre‑opening and rollout of new outlets.

Who are they looking for?

Experience: Minimum 10 years of senior leadership experience in the F&B industry.

Leadership Skills: Exceptional leadership, communication, and team‑building skills.

Strategic Thinking: Ability to balance creativity, brand vision, and commercial priorities.

Financial Acumen: Strong business and financial acumen with a solid understanding of P&L.

Adaptability: High adaptability and resilience in a dynamic, fast‑growing business environment.

Why should you consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

• Performance Bonus
• Group insurance

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We welcome all applicants, regardless of experience or qualifications.

All information received will be kept strictly confidential and will be used only for employment‑related purposes.