Director, Business Data Office, Client Data Team

MUFG INVESTOR SERVICES (MALAYSIA) SDN. BHD.; Kuala Lumpur; Hybrid; MYR 150,000 - 250,000; Full time

Job summary

A major financial services firm in Kuala Lumpur is seeking a Director for its Business Data Office to oversee client onboarding and data management. The ideal candidate will manage system setups, lead workshops, and develop a team of specialists. Candidates should have experience in fund administration, data management, and project leadership. This role promotes hybrid work and offers an opportunity to work in a vibrant, innovative environment.

Benefits

Hybrid working environment

Opportunities for learning and development

Qualifications

• Relevant years of experience in fund administration, preferably from private markets.
• Experience managing teams and working with administrators or fund auditors.
• Leadership in projects related to onboarding, conversions, data migrations, or digital transformation.

Responsibilities

• Manage system and static data setups for client onboarding.
• Lead workshops to define data ingestion states and future needs.
• Hire and develop a team of data capture specialists.

Skills

Data management

Project management

Attention to detail

Problem-solving

Process improvement

Advanced MS Excel

Yardi

Data analysis tools

Education

Professional accounting designation (CA, CGA, CMA, ACCA, CFA)

Job description

Director, Business Data Office, Client Data Team

MUFG INVESTOR SERVICES (MALAYSIA) SDN. BHD.

#LI-Hybrid

Job Description

• Manage all aspects of system and static data setups for new client onboarding and conversions.
• Lead discovery workshop with business operation units to determine current data ingestion state and collaboratively define future state.
• Work with senior members of Business Data Office to build roadmaps that support BDO journey of centralization, standardization and digitization.
• Hire, coach and develop a team of data capture specialists in Malaysia, Cyprus and Halifax.
• Help build and mature a follow‑the‑sun support operations that services operations.
• Provide expertise in data ingestion, best practices and recommendation on data operation activities home of best fit (e.g. centralized vs federated).
• Oversee and participate in large projects, including conversions, catch‑up processes, system reinitialization and system reconfiguration, including the setup and loading of the latest fund NAV and share registry details into the relevant systems.
• Provide leadership and guidance for large scale projects. Including discovery, analysis and solution design.
• Define system setup standards, client, investor, and portfolio data maintenance standards and ensure all procedures are up to date.
• Act as a subject matter expert on internal MUFG systems for a line of business (traditional, hedge, FoF or private equity, real estate mandates).
• Provide expertise, direction, and leadership to members of the team.
• Ensure full compliance with ISAE/SOC standards relating to the onboarding or conversion of new funds.
• Identify process improvement, automation, process rationalization and cost savings opportunities/efficiencies.
• Assist BDO Leadership in operationalizing day‑to‑day BDO activities, building workflows, simplifying, and extending BDO reach to internal and external clients.
• Lead data migration, remediation or classification efforts leveraging cross‑functional teams and in partnership with technology.
• Ensure BDO data ingestion and management standards, specifications, catalogue, decisions are captured and documented in Confluence & SharePoint.

Leverage and promote the use of digital tools for tracking and communicating progress & milestones.

Qualifications

• Relevant years of experience working in the fund administration industry (preferablyfrom Private markets) with experience in managing people. This can include other administrators, investment managers or fund auditors.
• Demonstrable experience working in data management in administrators, investment managers or fund auditors.
• Project experience - Previous experience either leading or having a senior role in projects (onboarding, conversions, data migrations and digital transformation).
• Completion or interest in a professional accounting designation (CA, CGA, CMA, ACCA, CFA) an asset but not required.
• Advanced MS Excel skills and Yardi.
• Familiar with data analysis querying tools/concepts.
• Strong attention to detail, problem‑solving and process improvement skills.

Additional Information

What’s in it for you to join MUFG Investor Services?

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest‑growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next‑level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

MUFG is an equal opportunity employer.