Director, Account Executive - Regional Key Accounts

Tink; Kuala Lumpur; On-site; MYR 180,000 - 250,000; Full time

Job summary

A leading payments technology company is seeking a Director, Account Executive in Kuala Lumpur to manage strategic relationships with key regional accounts. The role involves driving commercial growth, deepening partnerships, and executing strategic plans in a dynamic payments environment. The ideal candidate has 12+ years of experience in financial services, strong negotiation skills, and a deep understanding of the payments ecosystem. This position provides a significant opportunity for impact and collaboration across diverse teams.

Qualifications

• Minimum 12 years of experience in financial services or payments.
• Proven ability to develop and execute strategic plans.
• Deep understanding of the payments ecosystem.

Responsibilities

• Own and lead Visa’s relationship with assigned regional clients.
• Develop and deepen relationships with key acquirers and partners.
• Identify opportunities to grow Visa’s market share.

Skills

Client relationship management

Sales strategy development

Negotiation skills

Stakeholder management

Commercial acumen

Job description

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Role Overview:

We are seeking a seasoned payments professional to lead and grow strategic relationships with key regional accounts headquartered in Malaysia with operations across the APAC region and responsible for managing commercial relationships with some of Visa’s most strategic partners in Malaysia. As a Director, Account Executive, the individual will be responsible for driving commercial growth, deepening client partnerships, and delivering on performance targets across Visa’s three strategic focus areas of Core (Consumer Payments), Commercial & Money Movement Solutions (B2B & Corporate Payments), and Value-Added Services (such as Advisory, CyberSource, Loyalty Solutions, Data and Risk solutions and more).

In this role, the individual will have the opportunity to develop an all-round perspective of the way Visa works and partner with a diverse client set, generating a significant contribution to Visa’s revenue in Malaysia. Success in the role requires identifying and pursuing sales opportunities while working well with a multitude of cross functional external and internal stakeholders to execute on identified sales opportunities. This role is pivotal in executing Visa’s regional strategy and country objectives.

The Account Executive will be responsible for:

• Own and lead Visa’s end-to-end relationship with assigned regional clients, ensuring alignment with their business priorities and Visa’s strategic goals.
• Develop, manage and deepen relationships with key acquirers, merchants and partners in Malaysia
• Build and maintain high-impact relationships across client organizations, fostering collaboration to drive mutual growth across domestic and cross-border segments.
• Identify opportunities to open acceptance in underpenetrated segments to grow Visa’s market share and increase Visa revenues
• Utilize a consultative sales approach to deliver solutions that meet our clients’ needs
• Lead and work with cross-functional teams across the Visa organization to bring the best of Visa solutions and capabilities to our clients as One Visa, sharing responsibilities and resources
• Develop and execute disciplined account plans, incorporating market insights, client feedback, and Visa’s strategic imperatives to drive long-term value.
• Identify and champion new product opportunities, leveraging Visa’s global capabilities to deliver innovative solutions tailored to client needs.
• Work closely with Malaysia market teams to align on key initiatives, including merchant partnerships, loyalty programs, and inbound travel corridor strategies
• Manage contractual obligations, ensuring optimal utilization of VIK and alignment with client and Visa business priorities.

Qualifications

• Minimum 12 years of experience in financial services, payments, or enterprise sales, with a strong track record in managing regional or global client relationships.
• Proven ability to develop and execute strategic plans that drive business growth.
• Strong influencing, negotiation, and stakeholder management skills, especially in matrixed environments.
• Deep understanding of the payments ecosystem, including merchant partnerships, cobrand programs, and digital commerce.
• Commercial acumen with the ability to identify opportunities and deliver client-centric solutions.
• Excellent communication and interpersonal skills, capable of engaging stakeholders up to executive level.
• Self-starter with a collaborative mindset and ability to manage multiple priorities simultaneously.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.