Direct Store Athlete: Customer-First Retail Pro

Nike Inc; Kulai; On-site; MYR 24,000 - 42,000; Full time

Job summary

Nike Inc. in Kulai, Malaysia is seeking a Nike Direct Athlete who delivers world-class service and embodies the four service principles: KNOW, EQUIP, ENGAGE, INSPIRE. You will learn all store Athlete roles, assist with daily retail tasks, and contribute to a vibrant store community.

You’ll work flexible hours to meet business needs, handling cash, stock, and visual displays while engaging with customers and teammates. English communication and customer service experience are valued.

Qualifications

• Must have or be pursuing SPM.
• Able to communicate in English (verbal and written).
• Physical requirements include ability to twist, bend, squat, reach, climb a ladder and stand for extended periods.
• Able to accomplish multiple tasks in a fast-paced environment.
• Able to work effectively with others in a team-oriented environment and provide excellent customer service.

Responsibilities

• Provide world-class service to consumers and guide their journey.
• Assist in daily retail operations to ensure premium service and smooth store functioning.
• Operate the cash register for regular transactions and handle shipping/receiving duties as needed.
• Stock floors, build visual displays, and maintain store cleanliness.
• Attend and support store events; develop positive relationships with customers and teammates.

Skills

SPM or equivalent

Basic math

English communication

Team player

Customer service (retail)

Education

SPM or higher

Job description

Nike Inc. in Kulai, Malaysia is seeking a Nike Direct Athlete who delivers world-class service and embodies the four service principles: KNOW, EQUIP, ENGAGE, INSPIRE. You will learn all store Athlete roles, assist with daily retail tasks, and contribute to a vibrant store community.

You’ll work flexible hours to meet business needs, handling cash, stock, and visual displays while engaging with customers and teammates. English communication and customer service experience are valued.