Digital Operations Associate Executive

Talent Trader Group Pte Ltd; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A digital operations firm in Penang is seeking an administrative support specialist to assist in managing operations and enhancing efficiency. The ideal candidate has at least 2 years of experience, strong skills in Microsoft Office and Google Suite, and a proactive problem-solving mindset. This role involves coordinating with teams and providing excellent customer service. Interested candidates should send a resume to the provided email address.

Qualifications

• Minimum 2 years of experience in an administrative or operations role, preferably in a digital or technology-driven environment.
• Strong proficiency in using Microsoft Office suite, Google Suite, and other digital tools.
• Excellent communication and interpersonal skills, with the ability to work collaboratively in a team.
• Attention to detail and the ability to multitask and prioritise effectively.
• A proactive and problem-solving mindset, with a commitment to continuous improvement.
• Familiarity with project management principles and tools would be an advantage.

Responsibilities

• Providing comprehensive administrative support to the digital operations team.
• Assisting with implementation and maintenance of digital tools and systems.
• Coordinating with cross-functional teams for information flow.
• Monitoring and reporting on key performance indicators.
• Participating in process improvement initiatives.
• Providing exceptional customer service to stakeholders.

Skills

Microsoft Office suite

Google Suite

Communication skills

Interpersonal skills

Attention to detail

Problem-solving mindset

Job description

Providing comprehensive administrative support to the digital operations team, including scheduling, document management, and data entry.

Assisting with the implementation and maintenance of digital tools and systems to streamline workflows.

Coordinating with cross‑functional teams to ensure timely and accurate information flow.

Monitoring and reporting on key performance indicators to identify areas for improvement.

Participating in process improvement initiatives to enhance the efficiency and effectiveness of digital operations.

Providing exceptional customer service to both internal and external stakeholders.

Requirements:

• Minimum 2 years of experience in an administrative or operations role, preferably in a digital or technology‑driven environment.
• Strong proficiency in using Microsoft Office suite, Google Suite, and other digital tools.
• Excellent communication and interpersonal skills, with the ability to work collaboratively in a team.
• Attention to detail and the ability to multitask and prioritise effectively.
• A proactive and problem‑solving mindset, with a commitment to continuous improvement.
• Familiarity with project management principles and tools would be an advantage.

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume.
Email Address: [e-mail]

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