Digital Marketing Specialist (Customer Success Manager)

Hasbul Brothers Sdn Bhd; Putrajaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading training and consulting company in Putrajaya is seeking individuals passionate about digital marketing and business. Responsibilities include managing client relationships, consulting on business progress, and maintaining client records. Candidates should have a Diploma or Degree in Business Management or Marketing and 2-5 years experience in digital marketing or sales. This role offers various employee benefits, including health insurance and flexible working hours.

Benefits

Employee Provident Fund (EPF/KWSP)

SOCSO (PERKESO) & EIS

Flexible Working Schedule

Health Insurance Coverage

Attendance Allowance

Qualifications

• 2-5 years of experience in digital marketing, sales, or client engagement.
• Strong interpersonal and communication skills.
• Attention to detail and commitment to service excellence.

Responsibilities

• Manage and resolve clients' issues professionally.
• Consult and evaluate clients' business progress.
• Understand business fundamentals in Sales & Digital Marketing.
• Maintain excellent relationships with clients.

Skills

Digital marketing

Client management

Social media advertising

Sales knowledge

Interpersonal skills

Education

Diploma or Degree in Business Management/Marketing

Job description

Why You Should Build Your Career At Hasbul Brothers

• Expensive opportunity to learn business strategy from a business mentor!
• Allowance and panel clinic provided!
• KWSP (EPF)/PERKESO (SOCSO) /EIS provided!

Hasbul Brothers is a leading Training & Consulting Company based in Cyberjaya, Selangor. Since our inception in 2011, we have been dedicated to empowering entrepreneurs and businesses to achieve their full potential through innovative training and consulting solutions. This year, we are on a mission to guide over 5,000 entrepreneurs, and we are looking for passionate individuals to join us in making a difference. We're seeking talent with a strong passion for digital marketing/ business and a commitment to achieving outstanding results together.

Here are the responsibilities:

• Prior experiencein managing and resolving clients’ issues and inquiries in a professional manner.
• Toconsultand evaluate a client's business progress and achievements throughout the 1 year journey.
• To understand and have an interest in the business fundamentals specifically in theSales & Digital Marketingfield.
• Prior experience in managing Facebook ads, Instagram ads, Tiktok ads, or other social media ad platforms.
• Maintain excellent interpersonal relationships with the clients throughout the program to increase customer efficiency.
• To respond to inquiries in a timely manner and maintain a good relationship with Hasbul Brothers clients.
• To organize, update, and maintain records of the client database and progress reports.
• To liaise and work closely with the Customer Relations department to ensure customer service efficiency.

Desired qualifications & requirements:

• Candidates must possess at least a Diploma or Degree in Business Management/ Marketing or any equivalent courses.
• Important- At least2-5 years of experiencein the digital marketing/ sales/ business/ client engagement field.
• To have an interest in the fundamentals of business knowledge and marketing.
• Strong interpersonal skills and good communication skills.
• Attention to detail and commitment to delivering great excellent service.
• The capacity to work independently and collaboratively.

Other employee benefits:

• Employee Provident Fund (EPF/KWSP)
• SOCSO (PERKESO) & EIS
• Flexible Working Schedule
• Panel Clinic
• Health Insurance Coverage
• Attendance Allowance
• Meal Allowance
• Mileages claim
• Team Retreat/ Team Building
• Training provided
• Professional Development
• Career and growth development

Kindly submit your resume and application to email [e-mail] or contact us at 011-65059315 (HR).