Digital Marketing & Customer Experience Lead

5G-Starlink Pte.; Malacca City; On-site; MYR 45,000 - 78,000; Full time

Job summary

5G-Starlink Pte. seeks a Digital Marketing Executive with energy and excellent communication to handle inbound and outbound calls, support SEO and SEM campaigns, and help build a strong online presence.

You will coordinate with sales and design teams to optimize content and campaigns, ensuring timely updates and data accuracy across platforms. You will manage customer inquiries, support order status, and contribute to digital campaigns aimed at increasing ROI and revenue growth for our Malaysia

Qualifications

• Energetic with good communication skills and customer focus.
• Ability to manage SEO activities and SEM campaigns to improve online presence.

Responsibilities

• Answer inbound/outbound calls and provide chat support about product availability and order status.
• Build constructive dialogues with customers and propose alternate products when needed.
• Perform SEO activities and collaborate on content to improve visibility.
• Manage PPC campaigns and track website analytics and campaigns.

Skills

Communication skills

SEO

SEM

Call handling

Customer service

Job description

5G-Starlink Pte. seeks a Digital Marketing Executive with energy and excellent communication to handle inbound and outbound calls, support SEO and SEM campaigns, and help build a strong online presence.

You will coordinate with sales and design teams to optimize content and campaigns, ensuring timely updates and data accuracy across platforms. You will manage customer inquiries, support order status, and contribute to digital campaigns aimed at increasing ROI and revenue growth for our Malaysia