Digital Marketing Account Manager (AI-Powered)

Best Marketing Agency; Kuala Lumpur; Hybrid; MYR 56,000 - 89,000; Full time

Job summary

Best Marketing Agency in Malaysia is hiring a strategic AI-enabled marketer to manage a portfolio of 20–25 client accounts. You will lead end-to-end Meta Ads, Google Ads, and SEO, using AI to scale output while maintaining strict QA for client-facing results.

You will run campaigns for local clients and Singaporean accounts, with a hybrid work setup (80% remote, 20% in person in Malaysia). The role emphasizes direct client interaction and data-driven decision making.

Qualifications

• 2 to 4 years in digital marketing, agency side preferred.
• You have personally held the login on live Meta and Google Ads accounts, and you can report monthly spend and CPL before/after edits.
• Hands-on with at least three: Meta Ads, Google Ads, SEO, Klaviyo or similar email marketing, content marketing.
• You already use AI daily and can show outputs, not just theory.
• Hands-on time with at least one agentic AI tool (Claude Code, Cursor, Composer) or equivalent.

Responsibilities

• Own a portfolio of 20 to 25 client accounts with direct client contact.
• Run Meta Ads, Google Ads and SEO end to end inside the accounts.
• Use AI to produce volume for ad copy, blogs, emails, social posts, and briefs.
• QA every AI output before presenting to clients.
• Translate monthly numbers into actionable business insights.
• Take client calls, present strategy, and handle performance fluctuations.
• Build and refine prompts and workflows for consistency across accounts.
• Identify upsell opportunities from campaign data and client needs.

Skills

Digital marketing

Meta Ads

Google Ads

SEO

Klaviyo

Tools

Claude Code

Cursor

Composer

Job description

We are moving into the Malaysian market, and you will be part of how we do it.

You will also get the chance to work with clients in Singapore, where most of our track record was built.

Right now the role is 80% remote and 20% in person. As we grow, we may choose to spend more time in person, or move to a hybrid set-up. We would rather tell you that now than surprise you later.

Most agencies bolted AI on as a side tool and kept the same org chart. We changed the org chart.

A traditional agency gives one account manager 6 to 8 clients, then hires another AM when the book grows. We think that model is finished. We have built the workflows, prompts and automations that take repetitive execution off a person's desk, and we are hiring the operator who runs 20 to 25 accounts on top of that system.

You are the strategic brain and the quality gate. AI produces the volume. You decide what is good enough to reach a client, and you are the person the client actually talks to.

If you have been quietly using ChatGPT or Claude to outwork the people sitting next to you, and wondering when someone would build a job around that, this is it.

Three things before you read further

All three are hard gates, and they come up in the first fifteen minutes:

One. You have personally run live campaigns with real client money. Held the login, made the changes, carried the number. If you have supported someone who did that, this is not your role yet.

Two. You have actually used agentic AI, not just chat AI. There is a line between typing into ChatGPT and running a tool that goes off and does the work for you. You need to already be on the far side of it. That means you have installed and used at least one agentic tool, Claude Code, Cursor, Composer or a genuine equivalent, and produced something real with it.

You do not need to be good at it yet. You need to have started. We are not going to spend your first month teaching you how to install Claude Code.

Three. Curiosity is baked in. Nobody is going to spoon-feed you.ou teach yourself the tool. You read the docs, you install it, you send a loom. If we have to baby you through Cursor or a new workflow, this is not your role. We will point you at the system. We will not sit next to you and click Install.

What You'll Do

• Own a portfolio of 20 to 25 client accounts. Own means the client calls you, not someone above you.


• Run Meta Ads, Google Ads and SEO end to end. You are inside the accounts, not briefing somebody else who is.


• Use AI to produce the volume. Ad copy, blog content, email campaigns, social posts, creative briefs, at a pace that is not reachable by hand.


• QA every single thing AI produces before a client sees it. This is the actual job. AI has no taste and no shame. You supply both.


• Turn the monthly numbers into something a business owner can act on. Using AI-assisted analysis to get there faster.


• Take the client calls. Present the strategy. Handle the bad month as directly as the good one.


• Build and refine the prompts and workflows. So quality holds across 25 accounts instead of 2. Every fix you make once should hold for everyone.


• Spot the upsell. You are the one who can see what the campaign data is asking for.


• Keep your clients. Retention is the number you live and die on.

What We're Looking For

• 2 to 4 years in digital marketing, agency side preferred.


• You have personally held the login on live Meta and Google Ads accounts, and you can tell us the monthly spend and the cost per lead before and after you touched it.


• Hands-on with at least three of: Meta Ads, Google Ads, SEO, Klaviyo or similar email marketing, content marketing.


• You already use AI daily and can show what came out of it, not what you read about it.


• Hands-on time with at least one agentic AI tool. Claude Code, Cursor, Composer, or an agent you have actually built and run in n8n, Make or similar. Not a demo you watched. Beginner level is fine, zero is not.


• Curiosity is baked in. You install the tool, read the docs, and send a loom. You do not wait for someone to baby you through Claude Code, Cursor, or a new ads feature.


• You can explain a strategy to a business owner without hiding behind jargon, and you do not go quiet when a month goes badly.


• You can hold twenty plates without dropping one, and you know which systems keep you honest.


• Data-literate. You read a dashboard, see the trend, and say what to do about it.


• Based in Malaysia. Some of the time you will be sitting in front of your clients.

What You Get

• RM5,000 to RM8,000 a month base, set on what you can actually do, not years served.


• 5% commission on every renewal, upsell and cross-sell across your portfolio, the same scheme our account managers are on. Paid the month after we are paid, and clawed back if we refund the client.


• Performance bonuses.


• 80% remote for now. The other 20% is in person in Malaysia, with your clients.


• 14 days paid time off, monthly team bonding, annual company trips and paid retreats upon confirmation after probation.


• A premium training library and a real budget for AI tools. You will not be expensing your own subscriptions.


• A direct line to the founder. No middle layer, no politics, no three-week wait for a decision.