Digital Lead Qualifier

Deutsche Post AG; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global logistics leader is seeking a Digital Lead Qualifier to enhance customer interactions and build lead profiles. The ideal candidate will be a final-year Bachelor Degree student with excellent communication and sales skills. The role involves executing call strategies to identify decision-makers and maintaining accurate customer records. Join a supportive international environment and make a difference in customer service while developing your career.

Benefits

Strong career support

Great culture and colleagues

Qualifications

• Minimum CGPA 3.00 and above.

Responsibilities

• Execute call strategies provided by Digital Sales Manager
• Identify decision-makers for Express shipping
• Convert leads into prospects and identify rank-up potential during re-qualification
• Maintain customer information on the database
• Clean lead lists and multichannel data

Skills

Communication skills

Sales skills

Customer service

Education

Bachelor Degree student

Final year student

Job description

Job Description - Digital Lead Qualifier (23003XK)

Digital Lead Qualifier ( 23003XK )

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS

Would you like to become part of the world’s most international company?
A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

YOUR TASK

LeadQualification Process Deployment

• Execute call strategiesprovided by Digital Sales Manager / Telemarketing Manager
• Use communications skills to identify decision-makers for Express shipping and gain access to them
• Combine sales skills with DHL product/service knowledge and convert the maximum possible suspect leads into prospects/identify rank-up potential during re-qualification
• Continually develop knowledge of DHL’s services and general commercial awareness in order to provide the best possible standard of customer service and maximise the department’s contribution to the sales function

Customer Information Maintenance & Reporting

• Ensure that customer information is maintained accurately on the customer database
• Clean lead lists and Multichannel data with captured information

YOUR PROFILE

• Bachelor Degree student
• Final year student
• Minimum CGPA 3.00 and above

OUR OFFER

• Strong career support in a international environment
• Great culture and colleagues

Do you see a personal challenge in these versatile and reponsible tasks? Then apply now!
We look forward to receiving your application!

Posting Legal Entity DHL Express (Malaysia) Sdn. Bhd.