Digital Drilling/EDGE Analyst

Schlumberger Business Support HUB Sdn Bhd; Selangor; Remote; MYR 90,000 - 150,000; Full time

Job summary

Schlumberger is hiring a Digital Drilling Analyst to be the primary Level 1 contact for DrillOps Advisory and Automation. Working remotely, you will coach rig-site crews during Hypercare and the SaaS Managed Services transition, provide first-line troubleshooting, and escalate issues with follow-up to ensure value realization across projects.

This role acts as a trusted advisor to customers, supporting connectivity, software upgrades, and system availability, while capturing insights for

Responsibilities

• Coach rig crew to maximize use of DrillOps Advisory and Automation.
• Troubleshoot hardware, software, and processes; set up users, roles, and workstations.
• Log software issues, propose fixes, and drive continuous improvement.
• Capture leads and opportunities; contribute to technical discussions on workflow optimization.
• Prepare and distribute Daily and Section PDF reports covering utilization and issues.

Job description

Schlumberger Business Support HUB Sdn Bhd 4.4 View all jobs

The Digital Drilling Analystis the primary Level 1 point of contact for DrillOps Advisory and Automation. Working remotely, they coach and support rig site crews through Hypercare and the transition to the SaaS Managed Services model, providing first-line troubleshooting, workflow support, and issue escalation and follow-up. They act as a trusted advisor to the customer, helping them maximize value from the products in line with each project’s SOW.

Key Responsibilities

Project Engagement and Support

• Maximize utilization of DrillOps Advisory and Automation by engaging and coaching the rig crew.
• Support connectivity, software upgrades, and system availability with IT, the rig contractor, and support teams.
• Troubleshoot hardware, software, and process issues; set up users, roles, and workstations.
• Log software issues and enhancement ideas, propose bug fixes, and promote continuous improvement and cross-domain solutions.
• Contribute to technical discussions on workflow optimization, past-well analysis, and project value; capture leads and opportunities.
• Lead DrillOps implementation in the GU and hold performance reviews with DDEs, FDLs, and SDLs.

DrillOps Setup and Operations

• Create wells in DrillOps and configure each well, section, and run from the Drilling Plan / Well Program (via DrillPlan DDP or manually).
• Work with the WE, DD/MWD, Driller, and Client to design settings and align RCS settings with Advisory and Automation.
• Support review and optimization of constraints while drilling, within approved technical and operational workflows.
• Collect project KPIs, analyze planned vs. executed, and support end-of-section and end-of-well performance analysis.
• Prepare and distribute Daily and Section PDF reports covering utilization, observations, issues, escalations, opportunities, and lessons learned.

Remote Monitoring and Escalation

• Monitor job execution for system usage, advisory outputs, automation utilization, and deviations from workflow.
• Monitor data quality: missing channels, latency, incorrect mappings, rig state inconsistencies, and abnormal values.
• Document utilization and system-related downtime for monthly RME KPIs; capture lessons learned from configuration, adoption, and execution gaps.
• Escalate unexpected behaviour with evidence: screenshots, timestamps, well/section/run context, active settings, and data channels.

Data and Documentation Management

• Maintain a structured folder per well: setup files, roadmaps, BHA information, checklists, reports, issue logs, screenshots, lessons learned, and final summaries.
• Follow naming conventions and version control; keep an issue and action tracker for each monitored job.
• Store troubleshooting and escalation evidence and ensure traceability of events, recommendations, escalations, and resolutions.

Key Interfaces

Rig crew (Driller, DD/MWD), Well Engineering, Rig Contractor, GU teams (DDEs, FDLs, SDLs), IT, Service hubs, Digital/Product organization.

Success Measures

• High utilization of Advisory and Automation
• Quality and timeliness of daily and section reporting
• Smooth Hypercare and SaaS transition
• Well-documented, traceable issue resolution
• Customer satisfaction and demonstrated value from DrillOps

Field experienced Mud Loggers

Schlumberger is the world’s leading supplier of technology, integrated project management and information solutions to customers working in the oil and gas industry worldwide. Employing more than 115,000 people representing over 140 nationalities and working in approximately 85 countries, Schlumberger provides the industry’s widest range of products and services from exploration through production. This year, the company is recruiting thousands of graduates in: Engineering, Science, Geoscience, Business and Finance, and HSE.

Schlumberger Limited has principal offices in Paris, Houston and The Hague, and reported revenues of USD $48.58 billion in 2014.

History

With a history and culture of science and innovation, we’re the world’s largest oilfield services company. Our people invent, design, engineer, and apply technologies that help customers find and produce oil and gas more efficiently and safely—often in remote and challenging locations. Founded in 1926, the company takes its name from Conrad and Marcel Schlumberger, brothers who transformed the energy industry with the revolutionary idea of using electrical measurements to map subsurface rock formations. We employ over 115,000 people and work in more than 85 countries. We leverage strong local experience and the diversity in thought, background, and knowledge that more than 140 nationalities bring. As the demand for energy increases so does our need for hardworking, fresh talent to meet the engineering and technical challenges of today’s upstream oil and gas business. We have countless career opportunities that will let you prove your abilities from your first day of work. And we'll give you the training and support you need to succeed throughout your career.

Product & Services

Each day, in more than 80 countries, we help our customers find and produce oil and gas. Through our wellsite operations and in our research and engineering facilities, we are working to develop products, services and solutions that optimize customer performance in a safe and environmentally sound manner. We aim to do business in a consistent and transparent way with all our clients and do not hold equity stakes in our customers' assets. Customers place a great deal of trust in us, particularly when it comes to handling sensitive and confidential information. Our reputation for integrity and fair dealing is vitally important in winning and retaining this trust. We're looking for men and women to join our global family in this effort. If you're ambitious, innovative, and hard working, a Schlumberger career may be for you. You'll follow in the tradition of our founders, Conrad and Marcel Schlumberger, who transformed the energy industry with the revolutionary idea of using electrical measurements to map subsurface rock formations. Schlumberger engineers recorded the first electrical resistivity well log in Pechelbronn, France in September 1927, and wireline logging was born! Their pioneering attitude has been the foundation of our success for almost 80 years. Today Schlumberger is the world's leading oilfield services company, providing the most complete range of oilfield services from surface seismic to drilling, formation evaluation, well completion and stimulation services, production optimization, reservoir studies, well construction and integrated project management. As the demand for energy continues to increase, new ideas, techniques, and solutions are necessary. We have a multitude of career opportunities that will enable you to prove your abilities from the first day of work. We'll give you the training and support you need to take on our complex engineering and technical challenges.

Schlumberger Limited has principal offices in Paris, Houston and The Hague and reported revenues of $39.54 billion in 2011. For more information, visit www.slb.com.

Schlumberger is the world’s leading supplier of technology, integrated project management and information solutions to customers working in the oil and gas industry worldwide. Employing more than 115,000 people representing over 140 nationalities and working in approximately 85 countries, Schlumberger provides the industry’s widest range of products and services from exploration through production. This year, the company is recruiting thousands of graduates in: Engineering, Science, Geoscience, Business and Finance, and HSE.

Schlumberger Limited has principal offices in Paris, Houston and The Hague, and reported revenues of USD $48.58 billion in 2014.

History

With a history and culture of science and innovation, we’re the world’s largest oilfield services company. Our people invent, design, engineer, and apply technologies that help customers find and produce oil and gas more efficiently and safely—often in remote and challenging locations. Founded in 1926, the company takes its name from Conrad and Marcel Schlumberger, brothers who transformed the energy industry with the revolutionary idea of using electrical measurements to map subsurface rock formations. We employ over 115, 000 people and work in more than 85 countries. We leverage strong local experience and the diversity in thought, background, and knowledge that more than 140 nationalities bring. As the demand for energy increases so does our need for hardworking, fresh talent to meet the engineering and technical challenges of today’s upstream oil and gas business. We have countless career opportunities that will let you prove your abilities from your first day of work. And we'll give you the training and support you need to succeed throughout your career.

Product & Services

Each day, in more than 80 countries, we help our customers find and produce oil and gas. Through our wellsite operations and in our research and engineering facilities, we are working to develop products, services and solutions that optimize customer performance in a safe and environmentally sound manner. We aim to do business in a consistent and transparent way with all our clients and do not hold equity stakes in our customers' assets. Customers place a great deal of trust in us, particularly when it comes to handling sensitive and confidential information. Our reputation for integrity and fair dealing is vitally important in winning and retaining this trust. We're looking for men and women to join our global family in this effort. If you're ambitious, innovative, and hard working, a Schlumberger career may be for you. You'll follow in the tradition of our founders, Conrad and Marcel Schlumberger, who transformed the energy industry with the revolutionary idea of using electrical measurements to map subsurface rock formations. Schlumberger engineers recorded the first electrical resistivity well log in Pechelbronn, France in September 1927, and wireline logging was born! Their pioneering attitude has been the foundation of our success for almost 80 years. Today Schlumberger is the world's leading oilfield services company, providing the most complete range of oilfield services from surface seismic to drilling, formation evaluation, well completion and stimulation services, production optimization, reservoir studies, well construction and integrated project management. As the demand for energy continues to increase, new ideas, techniques, and solutions are necessary. We have a multitude of career opportunities that will enable you to prove your abilities from the first day of work. We'll give you the training and support you need to take on our complex engineering and technical challenges.

Schlumberger Limited has principal offices in Paris, Houston and The Hague and reported revenues of $39.54 billion in 2011. For more information, visit www.slb.com.