Designer cum Operations Executive

Sunrise & Co (Pte) Ltd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading e-commerce firm in Kuala Lumpur is looking for a Designer cum Operations Executive to support creative asset production and daily operations. This role requires strong skills in Adobe Creative Suite and experience in graphic design for e-commerce. You will collaborate with various teams to deliver impactful visuals and ensure brand consistency across platforms. The ideal candidate will have a good understanding of e-commerce performance metrics and a keen eye for detail. Competitive opportunities await in a market-leading firm.

Benefits

Opportunity within a strong performance company

Market leader in Apparel & Sporting Goods

Qualifications

• 1–3 years in graphic design or e-commerce creative role.
• Strong skills in Adobe Creative Suite.
• Good eye for detail with understanding of UI/UX.

Responsibilities

• Create visual assets for web banners and social media.
• Edit product images to meet brand standards.
• Upload assets to marketplaces ensuring correct formatting.

Skills

Graphic design

Adobe Creative Suite

UI/UX basics

Time management

E-commerce metrics understanding

Tools

Photoshop

Illustrator

Shopify

Job description

We are looking for a Designer cum Operations Executive to join our regional e‑commerce team based in Malaysia. Reporting to the Head of Ecommerce, you will play a dual role: producing creative assets for campaigns and supporting daily e‑commerce operations. This is a cross‑functional creative role focused on e‑commerce performance. You will work closely with the marketing, operations, and marketplace teams to deliver high‑impact visuals that drive sales and engagement.

To support design & content production, promotional materials, and product asset management across all markets; also assist with operational tasks tied to design/upload/promo creation and scheduling across markets (MY, SG, ID, HK, VN).

Key Responsibilities

• Create visual assets for web banners, social media, email marketing, and ads
• Edit & retouch product images; ensure consistency in product photography standards, aligned to brand guidelines
• Work with the marketing team to produce campaign collateral and secure necessary approvals
• Upload assets/promos to marketplaces and Shopify, ensuring correct formatting/specifications
• Maintain brand style guidelines
• Monitor performance of creative assets; suggest improvements
• Adapt and localize assets by country and channel (Shopify, Lazada, Shopee, etc.)
• Ensure mobile‑first design principles are followed to improve conversion
• Assist with campaign asset uploads and merchandising setup

Ideal Profile

• 1–3 years in graphic design/e‑commerce creative role
• Strong skills in Adobe Creative Suite (Photoshop, Illustrator, etc.); optional: basic video/motion graphics/Canva
• Good eye for detail, understanding of UI/UX basics, typography, image optimization for web
• Ability to manage time across multiple requests, collaborate with marketing & operations
• Knowledge of Shopify or marketplace backend tools is a plus
• Understanding of e‑commerce creative performance metrics (CTR, engagement rates)
• Comfortable with fast‑paced, deadline‑driven campaign cycles (11.11, 12.12, etc.)
• Experience in localized design for different Southeast Asian markets is a plus

Reports to / Works with

• Reports to: Head of E‑Commerce
• Works with: E‑Commerce Executive, Marketing team, Ops team

What's on Offer?

• Opportunity within a company with a solid track record of performance
• Join a market leader within Apparel & Sporting Goods