Deputy Premier Centre Manager
We are currently seeking an ambitious individual to join our team in the role of Deputy Premier Centre Manager.
Principal Accountabilities
- Responsible for achieving targets and contributing to the branch’s business and bottom line, in line with the bank’s wealth management strategy.
- Leads and manages the Premier Sales team effectively to achieve Wealth Management (WEM) targets and to enhance sales staff performance and productivity.
- Analyzes market, resources and sales staff capability to devise a structured and effective sales plan for execution.
- Monitors the team’s daily/weekly/monthly sales performance against plan and keeps the branch manager regularly informed of progress (observe daily discipline).
- Ensures all Relationship Managers use HSBC sales process and apply financial planning concepts when dealing with their portfolio of customers.
- Champions the Premier proposition through distinguished service and sales initiatives.
- Develops relationships with targeted top 20 and high net‑worth customers through frequent contacts.
- Effectively manages the Premier Centre as a one‑stop Wealth Management and Premier solutions provider for our customers.
- Creates a positive staff morale, motivates the team, and actively manages performance.
- Maintains HSBC internal control standards to ensure a high standard of operational efficiency.
Qualifications - External
- At least a bachelor’s degree from a recognized university.
- At least 10 years of experience in a financial institution with relevant wealth‑management sales experience.
- At least 5 to 7 years in a sales leadership role managing team performance with a high service standard.
- Proven track record of success in managing a large and complex relationship portfolio.
- Excellent commercial acumen, leadership, analytical and interpersonal skills.
- Proficient in hard skills such as P&L management.
- Highly motivated and flexible in working across complex cross‑functional structures within the bank and externally with regulators, business partners and industry committees.
- Well‑read and current on Consumer Business (Retail Banking) products, Premier segment, general and international news.
- Able to make independent decisions with minimal supervision.
- Certifications such as PreContract Examination (PCE) – Life & General Insurance, Federation of Investment Managers – Unit Trust, Malaysian Takaful Association License (MTA) provide an added advantage.
Application Questions
- Which of the following statements best describes your right to work in Malaysia?
- What's your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years of experience do you have as a centre manager?
- How many years of experience do you have in a wealth management role?
Perks and Benefits
- Wellbeing, amenities, dental and optical allowance.
- Industry‑competitive medical insurance coverage.
- Competitive paternity and maternity leaves.
- Industry‑competitive benefits.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Bank Malaysia Berhad