Delivery Hub Supervisor — Lead Operations & On-Time Shipments

SPX Express; West Coast Division; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics company based in Sabah seeks an Operations Lead to establish and manage operational processes during the hub's start-up phase. You will track shipment deliveries, manage staff, and ensure high inventory standards while coordinating with customer service. Ideal candidates should possess a relevant degree and have 3-5 years of experience in logistics or supply chain management. Strong command of both Bahasa Malaysia and English is required. Shift work will be involved.

Qualifications

• Legally allowed to work in Sabah based on respective state law requirements.
• Preferably 3-5 years experience specializing in Logistics/Supply Chain.
• Ability to commit to shift work on a rotational basis.

Responsibilities

• Track and monitor on-time shipment delivery from pickup to end customer.
• Manage and hire staff, subcontractors, and drivers/riders.
• Handle cash on delivery money and ensure daily bank-ins.
• Ensure smooth operation between hub, warehouse, and linehaul.
• Assist customer service in handling customer requests.
• Control inventory to reduce risk of missing and damaged parcels.
• Ensure hub meets 5S standards.

Skills

Good command of Bahasa Malaysia

Good command of English

Logistics/Supply Chain expertise

Education

SPM / O Level / Diploma / Bachelor’s Degree equivalent

Job description

A logistics company based in Sabah seeks an Operations Lead to establish and manage operational processes during the hub's start-up phase. You will track shipment deliveries, manage staff, and ensure high inventory standards while coordinating with customer service. Ideal candidates should possess a relevant degree and have 3-5 years of experience in logistics or supply chain management. Strong command of both Bahasa Malaysia and English is required. Shift work will be involved.