Debt Recovery Specialist - Collections & Negotiation

Talent Recruit; Petaling Jaya; On-site; MYR 30,000 - 40,000; Full time

Job summary

A licensed financial services company based in Kelana Jaya is seeking Collection Executives to handle outbound calls for loan repayments, negotiate settlements, and manage customer relationships. Candidates with 1 year of experience or fresh graduates are welcome to apply. This full-time position requires dedication to minimizing defaults and ensuring compliance with company policies. Competitive work schedule with 5.5 working days per week.

Qualifications

• 1 year related experience preferred or fresh graduates are welcome.
• Ability to manage customer relationships effectively.

Responsibilities

• Perform outbound calls to customers on loan repayments.
• Implement action plans to minimize collection losses.
• Negotiate with customers on settlement of accounts.
• Manage daily productivity standards in terms of collections.

Skills

Customer negotiation

Debt recovery

Communication skills

Job description

A licensed financial services company based in Kelana Jaya is seeking Collection Executives to handle outbound calls for loan repayments, negotiate settlements, and manage customer relationships. Candidates with 1 year of experience or fresh graduates are welcome to apply. This full-time position requires dedication to minimizing defaults and ensuring compliance with company policies. Competitive work schedule with 5.5 working days per week.