Debt Recovery Officer – Malaysia | Bonuses & Benefits

Mission Consultancy Services; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consultancy firm in Petaling Jaya seeks a Loan Tele-Collection Officer to manage overdue bills and facilitate payment collections. You will contact clients, negotiate payment terms, and provide advice on repayment options. The ideal candidate has at least 2 years of relevant experience, excellent negotiation skills, and proficiency in Microsoft Office. This is a full-time position offering health insurance, bonuses, and other benefits.

Benefits

Health insurance

Performance bonuses

EPF / SOCSO

Annual leave

Qualifications

• Minimum 2 years experience in related role.
• Ability to prioritize tasks effectively.
• Strong verbal and written communication skills.

Responsibilities

• Contact clients to discuss overdue payments and negotiate repayment plans.
• Work with customers to establish payment schedules.
• Provide information on payment options and necessary actions.

Skills

Interpersonal skills

Negotiation skills

Persuasion skills

Microsoft Excel

Communication skills

Critical thinking

Education

SPM, Diploma, Bachelor's Degree, Post Graduate Diploma, or Professional Degree

Tools

Microsoft Office

Job description

A leading consultancy firm in Petaling Jaya seeks a Loan Tele-Collection Officer to manage overdue bills and facilitate payment collections. You will contact clients, negotiate payment terms, and provide advice on repayment options. The ideal candidate has at least 2 years of relevant experience, excellent negotiation skills, and proficiency in Microsoft Office. This is a full-time position offering health insurance, bonuses, and other benefits.