Dealer Operations Support & Business Admin Specialist

U Mobile Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading telecommunications company in Kuala Lumpur is seeking an operational support professional to provide administrative assistance to its team. The role involves supporting dealers, handling inquiries, and performing data-related tasks. Candidates should possess a minimum diploma and have 1-3 years of relevant experience, preferably in business support or operations. Strong communication skills and proficiency in Microsoft Office are essential. Flexibility to work shifts and holidays is required.

Benefits

Comprehensive medical, dental, and optical benefits

Flexi working hours arrangements

Staff Line & Device Subsidy

Child Parental Care Leave

Employee discounts for selected brands

Qualifications

• Prior experience in administrative tasks and data entry is required.
• Experience in a contact centre environment is an added advantage.
• Ability to work in a shift-based schedule.

Responsibilities

• Provide operational and administrative support to DH agents.
• Assist dealers with registration processes and handle requests.
• Respond to dealer inquiries through the Dealer Helpdesk.

Skills

Strong communication skills

Proficient in Microsoft Office

Ability to multitask

Detail-oriented

Education

Minimum Diploma in Operations Management

Job description

A leading telecommunications company in Kuala Lumpur is seeking an operational support professional to provide administrative assistance to its team. The role involves supporting dealers, handling inquiries, and performing data-related tasks. Candidates should possess a minimum diploma and have 1-3 years of relevant experience, preferably in business support or operations. Strong communication skills and proficiency in Microsoft Office are essential. Flexibility to work shifts and holidays is required.