Deal Desk Engineer / Quotation Engineer (Electronics Components)

ICONNEXION ASIA PTE LTD; Penang; On-site; MYR 40,000 - 60,000; Full time

Job summary

A regional electronics components firm in Malaysia is seeking a detail-oriented Indoor Sales Executive. This role involves managing RFQs and issuing timely quotations, ensuring excellent customer support and communication. Ideal candidates should have a Degree in Business or related fields, experience in the electronics industry, and strong skills in Excel, particularly with VLOOKUP. The firm offers exposure across Asia-Pacific markets and a focus on clear KPIs for impactful work.

Benefits

Regional exposure across Asia-Pacific markets

Clear KPIs with measurable impact

Qualifications

• Experience in electronics components distribution or related industry preferred.
• Familiar with RFQ workflows and quotation processes.
• Able to manage multiple RFQs and tight turnaround times.

Responsibilities

• Manage all incoming RFQs and prepare quotations.
• Support deal closure through timely follow-ups.
• Provide professional customer support during the RFQ cycle.

Skills

Commercial awareness

Follow-up discipline

Customer communication

VLOOKUP in Excel

Multi-tasking under pressure

Education

Diploma or Degree in Business / Marketing, Supply Chain

Tools

Microsoft Excel

Job description

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We are looking for a detail-oriented and commercially driven Indoor Sales Executive to support our regional electronics components business. This role is responsible for managing RFQs end-to-end, issuing accurate and timely quotations, maintaining RFQ funnel visibility, and supporting the conversion of opportunities into sales.

The ideal candidate demonstrates strong commercial awareness, disciplined follow-up, and the ability to perform effectively under tight timelines.

Key Responsibilities

1. RFQ & Quotation Management

Manage all incoming RFQs.

Prepare, issue, revise, and track quotations in accordance with internal pricing and commercial guidelines.

2. RFQ Ownership & Funnel Management

Take full ownership of assigned RFQs and accounts.

Proactively follow up on submitted quotations and update RFQ funnel status regularly.

Ensure accurate tracking and smooth handover to the sales team when required.

3. KPI & Deal Support

Primary KPI: Respond to RFQs within 24 hours.

Support deal closure through timely follow-up and close coordination with the sales team.

4. Customer Service & Communication

Provide professional and responsive customer support throughout the RFQ and order cycle.

Address customer inquiries, pricing clarifications, lead time updates, and order status requests promptly.

Maintain strong communication with customers to ensure service excellence and long-term relationship development.

Handle customer complaints or issues in a structured and solution-oriented manner.

5. Commercial & Industry Knowledge
Apply working knowledge in:

MOQ / SPQ

Lead Time (LT)

Basic commercial and payment terms

6. Industry Ecosystem Awareness (Added Advantage)

Understanding of the electronics industry ecosystem, including OEMs, EMS providers, distributors, and suppliers.

7. Design-to-Market Awareness (Added Advantage)

Familiarity with the electronics product lifecycle, from design-in → bidding → production, to support commercial decision-making.

8. Ad-hoc Research & Proposal Support

Conduct pricing research, sourcing checks, and commercial feasibility analysis as required.

Prepare proposals and recommendations under the guidance of the reporting manager.

Utilize Microsoft Excel for quotation analysis, pricing comparison, and reporting.

Proficient in VLOOKUP and basic Excel formulas.

Requirements

Diploma or Degree in Business / Marketing, Supply Chain, or with relevant industry experience

Experience in electronics components distribution, EMS, OEM, or related industry preferred

Familiar with RFQ workflows, quotation processes, and commercial terms

Proficient in Microsoft Excel, including VLOOKUP

Able to work under pressure, manage multiple RFQs, and meet tight turnaround times

Strong sense of ownership, urgency, and attention to detail

Personal Attributes

Structured and disciplined in execution

Commercially minded with technical understanding

Able to multitask and remain calm under pressure

Willing to learn and work closely under guidance

Why Join Us

Regional exposure across Asia-Pacific markets

Clear KPIs with measurable impact