DC Process Engineer

eTeam; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology services company in Kuala Lumpur is seeking a professional responsible for implementing and troubleshooting Data Center infrastructure systems. The role requires ensuring 24x7 system uptime and coordinating with various teams for installation and maintenance. The ideal candidate will manage resources effectively and document processes according to best practices. Experience in data center operations is essential for this position.

Responsibilities

• Implement and maintain all physical Data Center and Fiber Central Offices infrastructure systems.
• Maintain fault-tolerant and high-availability solutions for 24x7 system uptime.
• Coordinate with technicians on receiving and installation of network, computing, and storage systems.

Job description

Responsibilities

• Implementing, maintaining, and troubleshooting all physical Data Center and Fiber Central Offices infrastructure systems. This includes cooling, power, fire suppression, security, physical wiring and racking systems.
• Maintain Power & Cooling fault-tolerant and high-availability solutions - 24x7 system uptime
• Responsible for the accurate inventory of all physical infrastructure systems, core and distribution network systems, computing and storage systems plus all related replacement parts used across the entire clients' infrastructure
• Coordinate with on-site technicians the receiving, installation and maintenance of network, computing and storage systems
• Coordinate with network engineers, vendor management team and vendors the installation/ decommissioning of network circuits
• Coordinate with vendors, contractors and on-site technicians the execution of periodic maintenance operations on cooling and power infrastructure.
• Develop detailed data center standards and associated documentation including diagrams and work instructions
• Develop and execute detailed data center relocation, consolidation and expansion project plans
• Proactive capacity planning and resource management; data trending and infrastructure resource utilization monitoring (cooling, power and rack space)
• Effectively participate and collaborate with cross-functional teams including project managers, IaaS and Network engineers, on-site technicians and contractors.
• Document, maintain and improve processes in alignment with best practices – infrastructure incident reporting/resolution, troubleshooting, change management