Data Steward Expert (with language proficiency in Mandarin/Thai/ Vietnamese/Japanese/Arabic)

Healthcare Businesswomen’s Association; Selangor; On-site; MYR 70,000 - 90,000; Full time

Job summary

A healthcare-focused professional organization is seeking a Data Steward Expert in Selangor, Malaysia. The role involves maintaining vendor master data quality, ensuring compliance, and driving process improvements within the Source-to-Pay lifecycle. Candidates should possess a Bachelor's degree and a strong proficiency in SAP, with 5+ years of relevant experience. Excellent communication skills in English and other languages are preferred.

Qualifications

• 5+ years proven track record in SAP Master Data Governance or Management.
• Strong proficiency in SAP or similar ERP systems.
• Excellent attention to detail and analytical skills.

Responsibilities

• Maintain and govern vendor master data quality.
• Drive continuous improvements in the data management process.
• Communicate data requirements to stakeholders and provide training.

Skills

SAP

MDG-S

Excel

Data Management

Critical Thinking

Process Improvement

Education

Bachelor’s degree in Business, Finance, Accounting, or Data Management

Tools

SAP S4/HANA

ETL tools

ORO

Job description

Job Description Summary

Job Description Summary — The S2P (Source to Pay) SLM (Supplier Lifecycle Management) Data Steward Expert is a subject matter expert responsible for maintaining, governing, and optimizing vendor master data quality within the Source-to-Pay lifecycle. You will validate incoming requests, ensure compliance with corporate standards, perform data integrity checks, call back, sensitive checks and continuously seek out opportunities to improve processes and enhance data accuracy. A deep understanding of SAP, MDG-S, ORO, Excel master data modules is critical, as is the ability to collaborate effectively with internal and external stakeholders. Location: Selangor, Malaysia.

Key Accountabilities & Responsibilities

Expert-Level: Drive and coordinate continuous Improvements and Team operational governance, act as SME within the Team and towards Business, managing exceptions and complexity in an E2E manner. Provide coaching and counseling to junior team members.

• Supplier Master Data Maintenance

• Validate the correctness of incoming requests for vendor creation and updates, ensuring proper supporting documentation is provided.

• Manage data entry and data quality checks in S360 (ORO platform), ensuring alignment with Novartis policies.

• Oversee special projects related to vendor data e.g., listing new vendors, unblocking suspended vendors.

• Data Quality & Compliance

• Conduct regular data audits, identifying duplicates, outdated records, and formatting inconsistencies.

• Perform root cause analysis of data issues; take corrective action to prevent recurring errors.

• Champion adherence to Novartis Internal Controls & System (or equivalent) requirements, ensuring all processes align with established internal controls.

• Process Improvement & Governance

• Contribute to defining and implementing a Master Data Governance model, including approval workflows and data lifecycle management.

• Identify opportunities for process enhancements, leveraging analytics and best practices to drive efficiency.

• Assist in developing and documenting Desk Top Procedures for data stewardship functions.

• Stakeholder Collaboration

• Act as a central point of contact for vendor master data inquiries from Finance, Procurement, and other relevant teams.

• Communicate effectively with both internal and external stakeholders, providing guidance on data requirements.

• Deliver end-user training and support, promoting best practices in data management across the organization.

• Reporting & Analytics

• Generate and distribute regular data quality metrics and performance reports.

• Track Key Performance Indicators (KPIs) to measure progress in data cleansing, data completeness, and process compliance.

• Present findings and recommendations to management and cross-functional teams for continuous improvement.

Essential Requirements

• Bachelor’s degree in Business, Finance, Accounting, Data Management, or a related field.

• Strong proficiency in SAP (S4/HANA) or similar ERP systems; knowledge of ETL tools is a plus.

• Knowledge about ORO is nice to have

• Excellent attention to detail, critical thinking, and analytical skills.

• High level of proficiency in MS Office (Word, Excel) for reporting and data analysis.

• Availability to work in shifts when required, maintaining flexibility for urgent data-related requests.

• 5+ years proven track record in SAP Master Data Governance (MDG) or SAP Master Data Management (MDM).

• Operations Management and Execution.

Languages (verbal & written)

• Strong communication skills in English plus any other language of Japanese/Chinese/Vietnamese/Thai/Arabic.

Commitment to Diversity and Inclusion / EEO paragraph:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Skills Desired

Building Effective Teams, Compliance And Controls, Continuous Process Improvement, Critical Thinking, ESG Data Management, Financial Accounting, Financial And Management Reporting, People Development, Process Optimization, Rapid Problem Solving