Data & Finance Support Engineer - Incident & Capacity Lead

Sperton Global AS; Kuala Lumpur; On-site; USD 9,000 - 19,000; Full time

Job summary

An established industry player is seeking a dedicated Application Support Specialist to enhance their operations. In this pivotal role, you will provide vital support to business users, ensuring timely resolution of incidents and effective management of application performance. Your expertise in various platforms and tools will be crucial in collaborating with development teams and executing best practices in incident management. This is an exciting opportunity to contribute to critical projects and drive improvements in a dynamic environment. If you thrive on challenges and have a passion for technology, this role is perfect for you.

Qualifications

• 5+ years in application development and support in Banking Finance or Data Warehouse.
• Experience with Unix/Windows platforms and BI Tools.

Responsibilities

• Provide application support and resolve incidents to meet service level targets.
• Collaborate with development teams for production releases and capacity management.

Skills

Application Support

Incident Management

Root Cause Analysis

Communication Skills

Analytical Skills

Education

Degree in Computer Science/Engineering

Tools

Oracle

MS SQL

Unix/Linux

Control-M

Shell Scripting

Informatica

Hadoop

OneSumX

Hyperion

Teradata

Job description

An established industry player is seeking a dedicated Application Support Specialist to enhance their operations. In this pivotal role, you will provide vital support to business users, ensuring timely resolution of incidents and effective management of application performance. Your expertise in various platforms and tools will be crucial in collaborating with development teams and executing best practices in incident management. This is an exciting opportunity to contribute to critical projects and drive improvements in a dynamic environment. If you thrive on challenges and have a passion for technology, this role is perfect for you.