Customs Operations Supervisor (Logistic)

MVC Resources; Klang City; On-site; MYR 40,000 - 60,000; Full time

Job summary

A logistics firm based in Klang City is seeking a Customs Clearance Coordinator to manage customs operations and ensure compliance with regulations. The ideal candidate will have 3–5 years of experience in customs clearance and strong communication skills to liaise with Customs Officers. Responsibilities include coordinating tasks within the team, managing customs operations, and maintaining communication with all relevant parties. Competitive benefits include medical coverage and personal leave.

Benefits

Free company parking

Birthday leave

Medical & insurance coverage

Panel clinic coverage

Baby gift contribution

Wedding contribution

Condolence offering

Dental & optical benefits

Fun club activities

Qualifications

• Minimum 3–5 years of experience in customs clearance or related logistics roles.
• Strong knowledge of import/export procedures and documentation.
• Experience with government agencies like SIRIM, CIDB, MAQIS.

Responsibilities

• Maintain communication with relevant parties and ensure timely feedback.
• Coordinate tasks among the Customs Clerk team for smooth workflow.
• Manage and monitor customs operations for inbound and outbound shipments.

Skills

Customs regulations understanding

Communication skills

Detail-oriented

Proactive problem-solving

Tools

EDI systems

Job description

Responsibilities

• Maintain ongoing communication and correspondence with all relevant parties, ensuring timely feedback and status updates to the superior.
• Distribute and coordinate tasks fairly among the Customs Clerk team to ensure smooth workflow.
• Coordinate inspections and examinations with Government agencies such as SIRIM, CIDB MAQIS, KKM, Pharmacy and others.
• Ensure smooth, efficient, and professional execution of forwarding जाग operations at all Port (Port Klang).
• Manage, expedite, and monitor customs operations to ensure effective and efficient clearance of all inbound and outbound shipments.
• Attend to all queries raised by Customs Officers, including matters related to documentation, and accompany customers to Customs when required.
• Oversee, support, and monitor the EDI team in performing declarations accurately. Advise coordinators on the correct tariff codes and liaise with Penjenisan when necessary to confirm classification.
• Monitor and verify the amended balance (MIDA exemption) and expiry dates of Bank Guarantee (BG).
• Perform any other duties assigned by the superior as and when required.

Requirements

• Minimum 3–5 years of experience in customs clearance, forwarding operations, or related logistics roles.
• Strong understanding of customs regulations, import/export procedures, tariff classification, and documentation requirements.
• Hands‑on experience dealing with government agencies such as SIRIM, CIDB, MAQIS, KKM, Pharmacy, and other regulatory bodies.
• Familiar with Port Klang operations and customs processes for inbound and outbound shipments.
• Proficient in using EDI systems for customs declaration.
• Strong communication skills with the ability to liaise with Customs Officers and handle queries professionally.
• Detail‑oriented, proactive, and able to handle time‑sensitive clearance issues.

Benefits

• Free company Parking Provided
• Birthday Leave
• Medical & Insurance Coverage
• Panel Clinic Coverage
• Baby Gift Contribution
• Wedding Contribution
• Condolence Offering
• Dental & Optical Benefits
• Fun Club Activities & Employee Engagement Events