Customer Support Executive ( Native Japanese / JLPT N1 Speaker)

Two95 International; Cyberjaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A Malaysian company is seeking a Customer Support Executive who is a native Japanese speaker or holds a JLPT N1 certification. The role requires handling customer queries through chat, email, and calls specifically in Japanese. Applicants must be open to relocating to Malaysia. The company offers a competitive salary range of RM 8,000 – RM 9,000 and benefits including employment visa, medical coverage, and generous leave policies.

Benefits

Salary: RM 8,000 – RM 9,000

Shift allowance

Employment VISA & flight reimbursement

1-week hotel accommodation for expats

Comprehensive medical benefits

Maternity & paternity leave

Qualifications

• Must have JLPT N1 certification or be a native Japanese speaker.
• Open to all nationalities, with visa sponsorship available.
• Fresh graduates and experienced professionals are welcome.

Responsibilities

• Handle customer queries via chat, email, and calls in Japanese.
• Provide solutions related to online shopping experiences.
• Work in rotational shifts to support global customers.

Skills

Handling customer queries

Professional communication

Problem-solving

Education

JLPT N1 certification

Job description

Customer Support Executive (Native Japanese / JLPT N1 Speaker)

Employment Type: Full-time, Office-based

What You’ll Do

• Handle customer queries via chat, email, and calls in Japanese (English not required)
• Provide solutions and support related to online shopping experiences
• Ensure high-quality and professional communication with customers
• Work in rotational shifts to support global customers

Apply Now!

Send your updated CV to ******@two95hrhub.com Or WhatsApp at 013-8074658

Requirements

What We’re Looking For

• JLPT N1 certification OR Native Japanese speaker
• Open to all nationalities (visa sponsorship available)
• Fresh graduates & experienced customer service professionals are welcome
• Willingness to relocate to Malaysia

What We Offer

• Salary: RM 8,000 – RM 9,000 basic (depending on CS experience)
• Shift allowance for afternoon shifts
• Employment VISA & 1-way flight ticket reimbursement (for expats)
• 1-week hotel accommodation upon arrival (for expats)
• Comprehensive medical benefits (in-patient & out-patient for self & family)
• Maternity & paternity leave, annual leave, medical leave as per labor law