Customer Support Executive (Invoicing)

Konica Minolta; Selangor; On-site; MYR 30,000 - 50,000; Full time

Job summary

A global leader in office solutions is seeking a dedicated individual to handle meter readings and ensure accurate billing. You will be key in processing invoices and managing customer inquiries. Ideal candidates should hold a Diploma in relevant fields and possess at least 1 year of experience in customer service. Proficiency in English, Malay, and Mandarin is essential. Enjoy benefits such as an annual bonus, EPF contributions, training, and opportunities for career progression.

Benefits

Guaranteed 2-month annual bonus

Additional 4% EPF contribution

Comprehensive training

Annual overseas incentive trip

Supportive team culture

Qualifications

• Minimum 1 year of relevant experience in Customer Service or executive role.
• Ability to communicate effectively in Mandarin with clients.
• Experience in handling billing and inquiries.

Responsibilities

• Handle meter readings and ensure accurate billing for accounts.
• Verify readings via calls and emails.
• Process invoices and maintain records.

Skills

Strong communication skills in English

Strong communication skills in Malay

Strong communication skills in Mandarin

Education

Diploma or equivalent in Business Studies/Administration/Management/Finance/Accountancy/Banking

Job description

Grow Your Career with Konica Minolta 🚀

Looking for a stable role with great benefits, supportive colleagues, and real career growth? Join Konica Minolta — a global leader committed to innovation and rewarding talent.

Your Impact

• Handle meter readings and ensure accurate billing for Rental and TGS accounts
• Verify readings via calls, emails, SMS, and other channels
• Process invoices and credit notes, and maintain accurate records
• Prepare usage reports and support data accuracy
• Respond to billing enquiries from customers and internal teams
• Assist with daily operations and small project tasks
• Collaborate with other departments to resolve issues efficiently

Who You’ll Thrive As

We’re looking for someone who:

• Holds a Diploma, Advanced Diploma, professional certification, or equivalent in Business Studies, Administration, Management, Finance, Accountancy, or Banking
• Preferably has at least 1 year of relevant experience in Customer Service or a related executive role
• Possesses strong communication skills in English, Malay, and Mandarin (spoken and written) to engage effectively with clients who are comfortable or only able to communicate in Mandarin

What You’ll Love About Working With Us

• 🌟 Guaranteed 2-month annual bonus
• 🌟 Additional 4% EPF contribution — we invest in your future
• 🌟 Comprehensive training to help you grow quickly
• 🌟 Annual overseas incentive trip
• 🌟 Supportive team culture and career progression opportunities

Ready to be part of something bigger?

Apply now and grow your career with Konica Minolta — where your work creates real value, every day.