Customer Services Executive / Scheduler

Bureau Veritas North America; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global certification body in Kuala Lumpur seeks an individual for audit scheduling and administration. The role requires coordinating audits, maintaining records, and liaising with clients. Candidates should possess a Bachelor Degree in Business Administration and 1-2 years of relevant experience with proficiency in Microsoft Office. Bilingual communication skills in Bahasa Malaysia and English are essential. Join us in shaping a world of trust.

Qualifications

• 1-2 years of experience in handling administration tasks is preferred.
• Strong written and verbal communication skills in Bahasa Malaysia and English.
• Ability to manage time effectively.

Responsibilities

• Organize the audit, allocating auditors based on contract specifications.
• Maintain records for signed contracts and schedule certification dates.
• Select and prepare the audit team and documentation.
• Coordinate travel arrangements for auditors.

Skills

Administration task handling

Good communication skills

Analytical thinking

Problem solving

Time management

Education

Bachelor Degree/ Diploma in Business Administration/ Management

Tools

Microsoft Office (Word/ Excel)

Job description

Our people are ambitious and humble, believing in what they do and convinced that our purpose is shaping a world of trust. With responsibility and openness, they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark in shaping society.

We believe that leaving a mark is a true challenge and opportunity for every one of us.

We believe that leaving a mark is a sign of trust and impact.

We believe that leaving a mark is a bond with the future.

We believe that leaving a mark is proof of growth and development.

Being part of the BV family, is more than just working, it’s being convinced that you will leave your mark... in shaping a world of Trust.

Responsibilities

• The scheduler is in charge of organizing the audit, according to contract specification (audit time and auditor allocation according to the scope and level of risk defined at contract review stage) as described Production, Audit Preparation.
• Maintain records for signed contracts, create job files, schedule dates for certification, allocate auditors & assign the Team Leader for audit.
• Select the competence audit team.
• Prepared & provided auditor pack.
• Scheduled and co-ordinated with clients for submission of documentation for review.
• Liaised & co-ordinated with clients on audit schedule.
• Arranged traveling arrangement for Auditor (i.e., ferry booking, air-ticket reservation, liaise with the other part for local transportation pick up, hotel accommodations, etc.,) for overseas assignment.
• System database updating.
• Any other job functions assigned from time to time.

Requirements

• Working experience in handling administration task for at least 1-2 year will be the top priority
• Posses Bachelor Degree/ Diploma in Business Administration/ Management or any related studies.
• Good in written and verbal communication of Bahasa Malaysia and English.
• Proficiency in Microsoft Office (Word/ Excel, etc).
• Good communication skill in English & Malay.
• Good analytical thinking skill & problem solving skill.
• Good time management

Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world we live in.

#ShapingaWorldofTrust #leaveyourmark