Customer Service Specialist

Halliburton; Kulai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global energy services company is seeking an Experienced Hire for their Supply Chain Management team in Johor, Malaysia. The role involves managing customer service duties, ensuring order accuracy, and coordinating logistics to meet customer demands. Ideal candidates have at least 2 years of experience in a customer service environment and knowledge in procurement or logistics. This full-time position promises competitive compensation and opportunities for growth.

Qualifications

• Minimum of 2 years experience in a customer service environment.
• Additional experience in procurement, materials, or logistics is preferred.

Responsibilities

• Acts as primary contact with affiliates and sales personnel.
• Ensures accurate and timely processing of orders.
• Directs the movement of material for global multi-PSL operations.
• Serves as a liaison for communication with field personnel and manufacturing.

Skills

Customer service

Logistics knowledge

Communication

Education

High School Diploma or GED

Job description

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

Job Duties

• Under general supervision, acts as primary contact with affiliates, field PSL, and sales personnel
• Ensures accurate and timely processing of orders
• Directs the movement of material for global multi-PSL operations
• Utilizes knowledge of products and processes to service customer needs
• Serves as a liaison for communication with field personnel, engineering, manufacturing, procurement, etc. to fill customer requirements
• Coordinates cross-center and vendor supplied orders as required and monitors those shipments
• Works with Law Department to ensure export compliance and stays current regarding international material movements and shipping regulations
• May give guidance to Order Correspondents as needed
• Requires High School Diploma or GED and a minimum of 2 years experience in a customer service environment
• Additional experience in areas such as procurement, materials, or logistics is preferred.

Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Location

No. 22 Jalan Persiaran Teknolo,Senai,Johann-Do not use,81400, Malaysia

Job Details

Requisition Number:205661
Experience Level:Experienced Hire
Job Family:Manufacturing & Supply Chain
Product Service Line:Supply Chain Mgmt
Full Time / Part Time:Full-time

Compensation Information

Compensation is competitive and commensurate with experience.