Customer Service Representative (Hybrid Arrangement)

Talexa Partners Sdn Bhd; Selangor; Hybrid; MYR 30,000 - 40,000; Full time

Job summary

A growing customer service company based in Malaysia is seeking enthusiastic individuals for the role of Customer Service Representative. This hybrid position is perfect for fresh graduates or career starters, offering comprehensive training. Responsibilities include engaging with clients, providing accurate information, and maintaining relationships. Ideal candidates should have strong communication skills, a willingness to learn, and work well in teams. Join us to kickstart your professional journey with ongoing mentorship.

Qualifications

• Fresh graduates or individuals starting their career are welcomed.
• Positive and adaptable attitude is essential.
• Ability to both work independently and as part of a team.

Responsibilities

• Engage with clients to understand their needs.
• Provide accurate information for informed decisions.
• Maintain strong relationships through follow-ups.

Skills

Communication skills

Team collaboration

Adaptability

Basic Microsoft Office skills

Job description

Customer Service Representative (Hybrid Arrangement)

Looking to kickstart your career in a role that helps you develop strong communication skills, build confidence, and make a meaningful impact?

We’re seeking enthusiastic, people-oriented individuals to join our team as Customer Service Representatives. This position is ideal for fresh graduates or anyone beginning their professional journey — with comprehensive training and guidance provided.

What You’ll Do

• Engage with clients to understand their needs, goals, and challenges.
• Provide clear, accurate information to help clients make informed decisions.
• Maintain strong relationships through consistent follow-ups and communication.
• Support daily operations by ensuring proper documentation and administrative accuracy.
• Participate in team trainings, workshops, and discussions to continually enhance your skills.
• Keep up to date with company updates and service offerings to better assist clients.

What We’re Looking For

• Fresh graduates or individuals starting their career — no prior experience required.
• Willingness to learn, with a positive and adaptable attitude.
• Ability to work both independently and collaboratively within a team.
• Basic skills in Microsoft Office (Word, Excel, PowerPoint).
• Commitment to growing professionally with the support of ongoing training and mentorship.