Customer Service Representative

Etchips Pte Ltd; Sentral; On-site; MYR 20,000 - 100,000; Full time

Job summary

A semiconductor company based in Kuala Lumpur is seeking a customer support professional to assist customers before and after purchases. The role involves providing pre and post-sales support, preparing quotations, and following up on sales enquiries. Candidates should have at least 1 year of experience in the semiconductor field and be fluent in English and Mandarin. This position offers a chance to build relationships and participate in promotional events.

Qualifications

• At least 1 year of relevant working experience in the semiconductor field.
• Fluent in both English and Mandarin.
• Able to work well both in a team and independently.

Responsibilities

• Provide pre and post-sales support to customers.
• Prepare quotations and follow up on sales enquiries.
• Conduct sales visits and support marketing activities.

Skills

English communication

Mandarin communication

Teamwork

Independent work

Microsoft Office proficiency

Job description

This job is about helping customers before and after they buy something. You might like this job because you get to meet people, build relationships, and be involved in exciting events like conferences while supporting the sales process!

The role includes providing pre and post-sales support, preparing quotations, and following up on sales enquiries. The role also involves conducting sales visits, building strong customer relationships, and supporting marketing activities such as conferences and other promotional events.

Job Requirements

Qualifications & Skills:

• At least 1 year of relevant working experience in the semiconductor field
• Able to communicate in both English and Mandarin fluently
• Able to work well in a team as well as independently
• Proficient in using computer software e.g. Microsoft Office