Customer Service Representative

Multi-Trans Sdn Bhd; Kuala Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A logistics company in Kuala Selangor is seeking candidates to handle customer inquiries and coordinate shipments across various modes of transport. The ideal candidate should hold a bachelor's degree, and fresh graduates are encouraged to apply. This role involves preparing shipment documents and ensuring timely deliveries.

Qualifications

• Fresh graduates are welcome to apply.
• Bachelor's degree required.

Responsibilities

• Handle day-to-day customer inquiries and shipment coordination.
• Prepare, verify, and update shipment documents.
• Coordinate closely with internal teams for on-time delivery.
• Monitor and track shipments; provide regular status updates.

Education

Bachelor's degree

Job description

• Handle day-to-day customer inquiries and shipment coordination (Air, Sea, and Land).
• Prepare, verify, and update shipment documents (booking, billing, delivery orders, etc.).
• Coordinate closely with internal teams operations, sales, warehouse, and transport to ensure on-time delivery.
• Monitor and track shipments; provide regular status updates to customers.

Qualifications

• Fresh graduates are welcome to apply
• Bachelor's degree required