Customer service Mandarin

Devloit; Cyberjaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading travel services provider in Cyberjaya is looking for Mandarin-Speaking Customer Service Advisors. In this role, you will provide exceptional support to customers via voice, chat, and email. The position offers a competitive salary, annual leave, and clear career progression opportunities. If you are passionate about enhancing customer experiences, we want to meet you!

Benefits

RM 4,500 monthly salary

RM 300 KPI Incentive

19 days Annual Leave

AIA insurance coverage

Yearly salary increment

Clear career progression

Qualifications

• Excellent communication skills in Mandarin.
• Ability to provide top-notch customer service.
• Passion for the travel industry.

Responsibilities

• Provide support through voice, chat, and email.
• Help customers plan and manage their travel journeys.
• Deliver exceptional customer service.

Skills

Mandarin speaking

Customer support

Communication skills

Job description

We’re Hiring! Mandarin-Speaking Customer Service Advisors

Cyberjaya | Travel Project

Start Date: 12th January

Interested? — drop your resume at [e-mail] or DM me for more details - [phone]

Are you ready to elevate your career in the travel industry? ✈️

Join our dynamic team as an Advisor I – Customer Service and be part of a global brand that values growth, passion, and excellence!

💼 What You’ll Do

Provide top-notch customer support through voice, chat, and email for our travel clients. You’ll help customers plan, solve, and enjoy their travel journeys while delivering exceptional service.

🕒 Working Hours

5-day work week (2 off days)

Rotational shifts between 7:00 AM – 2:00 AM

9-hour shifts (including 1-hour break)

💰 What You’ll Get

RM 4,500 + RM 300 KPI Incentive

19 days Annual Leave

AIA insurance coverage

Yearly salary increment

Clear career progression 🚀

If you’re passionate about customer experience and ready to grow your career in a supportive, fast-paced environment—we want to meet you!