Customer Service & Logistics Specialist

PPG; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the chemical industry is seeking a Customer Service professional to manage customer orders, ensure timely deliveries, and maintain strong customer relationships. The ideal candidate will have 3-5 years of experience, excellent communication skills, and a bachelor's degree. This role offers competitive salary and benefits in a dynamic work environment focused on innovation and sustainability.

Qualifications

• Minimum 3-5 years working experience in a customer service role.
• Experience in chemical or paint industry is advantageous.
• Proven capability in managing stakeholders effectively.

Responsibilities

• Process incoming purchase orders and provide timely acknowledgment.
• Ensure timely delivery and maintain communication with customers.
• Liaise with demand and material planners to manage inventory.

Skills

Customer relationship management

Stakeholder management

Communication skills

Problem-solving

Education

Bachelor's degree in engineering, Social or Natural Science or Business management

Tools

SAP

Excel

Oracle

Job description

A leading company in the chemical industry is seeking a Customer Service professional to manage customer orders, ensure timely deliveries, and maintain strong customer relationships. The ideal candidate will have 3-5 years of experience, excellent communication skills, and a bachelor's degree. This role offers competitive salary and benefits in a dynamic work environment focused on innovation and sustainability.