Customer Service & Front-Store Specialist

Watson's Personal Care Stores Sdn. Bhd.; Johor Bahru; On-site; MYR 28,000 - 39,000; Full time

Job summary

Watsons Personal Care Stores Sdn. Bhd. is seeking a friendly cashier backend team member in Malaysia.

The role focuses on delivering professional customer service, operating the till, promoting the Watsons VIP Member Card, and maintaining stock levels. Fluency in Bahasa Melayu and English is required, with Malaysian citizenship and willingness to work shifts, including weekends and public holidays. Experience in health/retail pharmacy is an added advantage.

Qualifications

• Friendly, professional customer service is required.
• Efficient organization and operation of the shop.
• Maintain stock levels at all times.
• Cashier role with Watsons VIP Member Card knowledge.
• Languages: Bahasa Melayu and English.
• Malaysian citizenship; ability to work shifts, weekends and public holidays.
• Experience in health/retail pharmacy is an advantage.

Responsibilities

• Operate cashier and promote Watsons VIP Member Card.
• Ensure stock levels are adequate and shelves are tidy.
• Provide friendly, helpful customer service.
• Assist in daily shop operations and maintain cleanliness.

Skills

Customer service

Cashier

Stock management

Communication skills

Bahasa Melayu

English

Education

Bahasa Melayu & English proficiency

Job description

Watsons Personal Care Stores Sdn. Bhd. is seeking a friendly cashier backend team member in Malaysia.

The role focuses on delivering professional customer service, operating the till, promoting the Watsons VIP Member Card, and maintaining stock levels. Fluency in Bahasa Melayu and English is required, with Malaysian citizenship and willingness to work shifts, including weekends and public holidays. Experience in health/retail pharmacy is an added advantage.