Customer Service cum Admin

BK Ideal Edu; Puchong; On-site; MYR 20,000 - 100,000; Full time

Job summary

An educational institution in Selangor, Puchong is looking for enthusiastic individuals to join as student support staff. The role requires no prior experience and candidates must be fluent in Mandarin due to the clientele. Responsibilities include serving at the front desk, maintaining relationships with parents and students, and assisting with daily administrative tasks. A supportive and training-rich environment is promised, along with various employee allowances and leave benefits.

Benefits

Scholarship up to RM 20,000

Car installment allowance up to RM 300++ monthly

3C product allowance up to RM 3500++

Annual leave, medical leave, emergency leave, and maternity leave

Company local and overseas trips

Personal development and learning opportunities

Qualifications

• No working experience required.
• Candidates fluent in Mandarin are required.
• Be responsible, patient, and eager to learn.

Responsibilities

• Provide student and parent support.
• Serve as a front desk to answer walk-in customers.
• Follow up with enquiry parents and students.
• Maintain a positive relationship with parents and students.
• Support daily administrative operations.

Skills

Fluent in Mandarin

Responsible

Patient

Eager to learn

Job description

荣获2024 Pinnacle of Education Excellence Award

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sponsor SCHOLARSHIP up to RM 20,000 to further studies in DIPLOMA and DEGREE

car installment allowance up to RM 300++ monthly

3C product(smartphone, laptop, tab) allowance up to RM 3500++

walking distance to LRT station

young, energetic and learning environment

transparent and measurable career prospect

clear-cut SOP to avoid misconduct and office politics

EPF,SOCSO,EIS apply

annual leave, medical leave, emergency leave and maternity leave

company local and overseas trip

personal development and learning

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Job Responsibilities

• NO Working Experience required. Training will be provided.
• Required language(s): MANDARIN as most of our students are from mandarin speaking students.
• Provide student and parent support to assist existing parents and students.
• Serve as a front desk to answer walk‑in customers.
• Follow up with enquiry parents and students.
• Maintain positive relationship with parents and students.
• Support daily administrative operations to ensure smooth running.

Qualifications

• NO working experience required.
• Candidates fluent in MANDARIN are required as most of our clients are from mandarin speaking students.
• Be responsible, patient and eager to learn.