CUSTOMER SERVICE ASSISTANT

FastJobs; George Town; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local job platform in Penang is looking for a Full-Time Customer Service Executive. The role involves managing the customer service counter, assisting with mall upkeep, handling program redemptions, and providing high-level service support. Candidates should hold at least a Primary/Secondary School qualification and have good communication skills, with a priority for customer-oriented individuals. Experience in a related field is required. The position offers a salary of RM1700-1900 monthly.

Qualifications

• Pleasant personality and attentive to customer.
• Must be computer literate.
• At least 1 year of work experience in related field.

Responsibilities

• Manage customer service/information counter.
• Assist in maintaining the mall.
• Handle mall's program redemptions and enquiries.
• Assist in sale and redemption of vouchers.
• Maintain high staff service standards.
• Perform other ad-hoc tasks as assigned.

Skills

Pleasant Personality

Customer Orientation

Communication Skills

Interpersonal Skills

Education

Primary/Secondary School/SPM/O Level

Job description

Job Types: Full Time

Timing/Shifts: Shifts

Salary: RM1700 - 1900/ month

Responsibilities:

• Manage customer service / information counter
• Assist in the upkeeping of the mall
• Managing mall’s program redemptions, enquiries, and all aspects of support
• Assist in sale and redemption of vouchers
• To maintain a high level of staff service standards
• Perform other ad-hoc tasks as assigned by superior

Qualification:

• Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, any field.
• Preferably Junior Executives specializing in Clerical/Administrative Support, Customer Service or equivalent.
• Required skill(s): Pleasant Personality and attentive to customer.
• At least 1 year of working experience in the related field is required for this position.
• Must be computer literate, customer oriented with good communication and interpersonal skills.