Customer Service Admin

J Lo Capital Berhad; Mantin; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading organization in Malaysia is seeking a Customer Service Administrator responsible for coordinating office activities, managing schedules, and overseeing documentation management. The ideal candidate should have strong communication skills and experience in office administration. This role ensures that all departments function smoothly and provides essential support to executives.

Qualifications

• Experience in office coordination and administration.
• Strong communication skills for handling internal and external inquiries.
• Ability to manage documents and maintain records securely.

Responsibilities

• Coordinate office activities and manage schedules.
• Handle documentation management to ensure organized files.
• Serve as the primary point of contact for communications.
• Provide direct support to executives for document preparation.
• Maintain office supplies and equipment for productivity.

Job description

Office Coordination: Administrators are responsible for coordinating office activities, managing schedules, and ensuring that all departments function smoothly. This includes organizing meetings, maintaining calendars, and handling travel arrangements.

Documentation Management: They manage documents and records, ensuring that all files are organized, accessible, and secure. This includes preparing reports, maintaining databases, and handling correspondence.

Communication: Administrators serve as the primary point of contact for internal and external communications. They handle phone calls, emails, and inquiries, ensuring professional and timely responses.

Support to Executives: They provide direct support to executives and senior management, assisting with scheduling, document preparation, and other administrative tasks that facilitate decision‑making and operations.

Office Maintenance: Administrators are responsible for maintaining office supplies and equipment, ensuring a productive work environment. This includes ordering supplies and coordinating with vendors.

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a customer service administrator?

What can I earn as a Customer Service Administrator