Customer Relations & Growth Specialist

MUMTAZ GENERATION INTERNATIONAL SDN. BHD.; Ayer Keroh; On-site; MYR 100,000 - 150,000; Full time

Job summary

An educational organization in Malacca is seeking a Customer Relations Executive to enhance customer engagement and drive sales. The candidate should have a degree in Mass Communication, Marketing, or Business and at least 1 year of relevant experience. Key responsibilities include managing social media strategies, maintaining customer relationships, and driving lead generation. This position offers a starting salary of RM2,000 – RM2,500, alongside bonuses and growth opportunities within a supportive team culture.

Benefits

Monthly Performance Bonus

Sponsored Family Vacation

Accelerated Leadership Development Program

Training & Growth Opportunities

EPF & SOCSO contributions

Supportive, vibrant team culture

Qualifications

• Minimum 1 years’ experience in sales, marketing, or customer engagement.
• Fluent in English & Bahasa Malaysia; Mandarin is an added advantage.
• Able to travel locally and overseas for campaigns and events.

Responsibilities

• Drive customer lead generation, engagement, and sales conversion.
• Manage social media and marketing content to increase leads.
• Build strong, long-term relationships to ensure customer satisfaction.

Skills

Customer engagement

Communication

Digital content creation

Social media strategy

Education

Degree in Mass Communication, Marketing, or Business

Tools

Canva

CapCut

Microsoft Excel

Job description

An educational organization in Malacca is seeking a Customer Relations Executive to enhance customer engagement and drive sales. The candidate should have a degree in Mass Communication, Marketing, or Business and at least 1 year of relevant experience. Key responsibilities include managing social media strategies, maintaining customer relationships, and driving lead generation. This position offers a starting salary of RM2,000 – RM2,500, alongside bonuses and growth opportunities within a supportive team culture.