Customer Relations Executive

Wonderspire; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

An educational organization in Malacca is seeking a Customer Relations Executive to drive business growth by generating leads, managing partners, and supporting learning activities. The ideal candidate will possess strong communication skills, a bachelor's degree in a relevant field, and experience in social media content creation. This full-time role offers wellness benefits and opportunities for personal career growth in an inspiring work environment.

Benefits

Wellness health benefits

Sponsored vacation

Personal career growth opportunities

Inspiring work environment

Qualifications

• Skills in New Business Development and Lead Generation.
• Experience in Sales activities.
• Experience in Social Media Content creation for Tiktok, Instagram & Facebook.
• Experience in handling customer inquiries.
• Strong Communication skills, both written and verbal.
• Excellent interpersonal and networking abilities.
• Ability to work independently and as part of a team.
• Experience in the educational technology sector is a plus.

Responsibilities

• Identify and pursue new business opportunities.
• Generate leads and manage partners.
• Support learning activities and maintain customer communication.
• Create and execute strategies to drive business growth.

Skills

New Business Development

Lead Generation

Sales Activities

Social Media Content Creation

Customer Inquiry Handling

Communication Skills

Interpersonal Skills

Teamwork

Education

Bachelor’s degree in Business, Marketing, or a related field

Job description

Company Description

At Wonderspire, we are dedicated to equipping every child with the right knowledge, skills, and mindset to thrive in the modern world. We nurture TechnoLeaders from the early stages of their education through a comprehensive and innovative STEAM (Science, Technology, Engineering, Art, and Mathematics) approach. By integrating formal and informal learning, Wonderspire graduates TechnoLeaders who are passionate about solving problems and creating better values through technological innovation to improve the world.

Role Description

This is a full-time role for a Customer Relations Executive based in Ayer Keroh, Melaka. The Business Development Executive will be responsible for identifying and pursuing new business opportunities, generating leads, managing partners, supporting learning activities and maintaining strong communication with customers during learning operations. The role will involve creating and executing strategies to drive business growth and meeting targets.

Qualifications

• Skills in New Business Development and Lead Generation
• Experience in Sales activities.
• Experience in Social Media Content creation for Tiktok, Instagram & Facebook
• Experience in handling customer inquires.
• Strong Communication skills, both written and verbal
• Excellent interpersonal and networking abilities
• Ability to work independently and as part of a team
• Bachelor’s degree in Business, Marketing, or a related field
• Experience in the educational technology sector is a plus

Benefits

• Wellness health benefits & sponsored vacation.
• Personal career growth in group wide companies.
• Inspiring work environment