Customer Programs Analyst — Delivery & Insights

Celestica; Kulim; On-site; MYR 40,000 - 60,000; Full time

Job summary

A global technology company based in Kulim is seeking a Customer Program Management Analyst. The role entails facilitating communication between customers and internal teams, resolving order issues, and generating key performance reports. Candidates should hold a Bachelor's degree and have 2-4 years of relevant experience. Strong problem-solving and communication skills are essential for success in this position.

Qualifications

• Two to four years of relevant experience.
• Bachelor's degree in a related field or equivalent combination of education and experience.

Responsibilities

• Participate as a member of a customer focus team.
• Monitor status of customer orders.
• Resolve issues affecting on-time delivery.
• Communicate customer requirements in production meetings.
• Generate performance reports and measurements.

Skills

Knowledge of the manufacturing process

Excellent customer contact skills

Negotiation and problem resolution skills

Good presentation skills

Database management skills

Ability to communicate effectively

Education

Bachelor's degree in related field

Tools

Access

Excel

Word

PowerPoint

Job description

A global technology company based in Kulim is seeking a Customer Program Management Analyst. The role entails facilitating communication between customers and internal teams, resolving order issues, and generating key performance reports. Candidates should hold a Bachelor's degree and have 2-4 years of relevant experience. Strong problem-solving and communication skills are essential for success in this position.