Customer-Focused Auto Service Advisor & Sales Pro

Kah Motor Company Sdn. Berhad; Malacca City; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading automotive dealership in Johor, Malaysia is seeking a Service Advisor. The position involves attending to daily service needs, managing appointments, and promoting service sales. Candidates must have strong communication skills, a friendly demeanor towards customers, and experience in an automotive setting is preferred. This role requires a proactive approach to customer satisfaction and effective coordination with technical staff. Join a supportive team that values excellent service.

Qualifications

• Experience as Service Advisor in automotive dealership.
• Strong communication skills and good command in speaking English.
• Pleasant and friendly demeanor when dealing with customers.

Responsibilities

• Attend to customers’ daily service needs whilst complying with work procedures.
• Manage service appointments registration.
• Promote service and parts sales.
• Coordinate with Job Controllers, Foremen, and Technicians on work progress.

Skills

Strong communication skills

Customer service orientation

Sales motivation

Computer savvy

Fluent in English

Job description

A leading automotive dealership in Johor, Malaysia is seeking a Service Advisor. The position involves attending to daily service needs, managing appointments, and promoting service sales. Candidates must have strong communication skills, a friendly demeanor towards customers, and experience in an automotive setting is preferred. This role requires a proactive approach to customer satisfaction and effective coordination with technical staff. Join a supportive team that values excellent service.