Customer Experience Specialist - Full-Time Retail

FastJobs; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Selangor is hiring a full-time Retail Sales Assistant for Setia City Mall. The role requires effective communication and customer service skills to assist customers and drive sales. Requirements include fluency in English and Bahasa Malaysia, with experience in retail being an advantage. The company offers benefits such as training, career progression, and travel allowances. Ideally, candidates should be available to work weekends as part of a 6-day work week.

Benefits

On-the-job training

Friendly working environment

Structured career progression

Travel allowance

Qualifications

• Ability to communicate fluently in English and Bahasa Malaysia.
• Ability to adapt to using POS system and credit card terminals.
• Previous retail working experience is an advantage.

Responsibilities

• Achieve and maintain the best in-store retail operations standards.
• Welcome customers and assist in identifying and purchasing products.
• Attend to customers’ enquiries and resolve issues professionally.
• Share brand and product knowledge with customers.
• Oversee weekly restocking and inventory updates.
• Work 6 days a week, including weekends.

Skills

Fluent in English

Fluent in Bahasa Malaysia

Strong communication skills

Interpersonal skills

Customer service orientation

Job description

A retail company in Selangor is hiring a full-time Retail Sales Assistant for Setia City Mall. The role requires effective communication and customer service skills to assist customers and drive sales. Requirements include fluency in English and Bahasa Malaysia, with experience in retail being an advantage. The company offers benefits such as training, career progression, and travel allowances. Ideally, candidates should be available to work weekends as part of a 6-day work week.