Customer Experience Coordiantor

Infranet Systems Sdn Bhd; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading service provider in Petaling Jaya is seeking a Customer Service representative to handle communications effectively. The ideal candidate should have a minimum education of SPM or Diploma and demonstrate proficiency in Bahasa Malaysia. The role requires good communication skills, basic computer proficiency, and the ability to manage time efficiently. This position offers a salary between RM 1,800 to RM 2,500 monthly, along with benefits such as EPF and SOCSO, and opportunities for career advancement.

Benefits

EPF

SOCSO

Bonus

Incentives

Career advancement opportunities

Work-life balance

Qualifications

• Proficient in telephone communication and WhatsApp.
• Willingness to learn basic computer skills.
• Ability to manage time effectively and meet deadlines.

Skills

Communication skills

Basic computer skills

Ability to work according to schedule

Education

Minimum SPM/Diploma in a related field

Tools

WhatsApp

Microsoft Word

Trello

Job description

Infranet Systems Sdn Bhd – Damansara, Selangor

Job Details

• Contract Type: Full-time
• Job Type: Non-Executive
• Experience Level: < 1 year, 1-3 years
• Job Category: Customer Service/Call Centre
• Nationality Preferred: Malaysians Only
• Gender Preferred: Female Only
• Own Transport: None

Minimum Qualifications

• Education: Minimum SPM/Diploma (related field a plus)
• Communication: Proficient in telephone and WhatsApp; basic computer skills (Email, Word, Trello or willing to learn)
• Timeline: Ability to complete work according to schedule
• Language: Bahasa Malaysia

Salary and Benefits

RM 1,800 to RM 2,500 per month

• EPF, SOCSO
• Bonus, Incentive
• Stable and orderly work environment
• Career advancement opportunities
• Work‑life balance maintained