Customer Coordinating Executive

Mohm Chemical; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A globally expanding manufacturer in Johor Bahru seeks a detail-oriented personnel for sales coordination and export operations. The ideal candidate has 2-3 years of experience in logistics and inventory management, along with proficiency in Microsoft Office and ERP systems. If you are organized and eager to grow in this field, they welcome you to apply.

Benefits

Career development opportunities

Supportive work environment

Qualifications

• 2–3 years’ experience in sales coordination, logistics, or inventory management.
• 2–3 years’ experience in export operations or shipping documentation.
• Proficient in Microsoft Office & ERP systems.

Responsibilities

• Provide administrative support to the sales team throughout the sales cycle.
• Manage order fulfilment and delivery between HQ, branches, and warehouses.
• Handle export sales orders and prepare shipping documents.

Skills

Sales coordination

Logistics

Inventory management

Communication skills

Microsoft Office

ERP systems

Fluency in Mandarin

Fluency in Bahasa Malaysia

Fluency in English

Education

Diploma/Degree in Business Administration

Diploma/Degree in Logistics

Diploma/Degree in Supply Chain

Job description

Company Background

Since 1993, MOHM CHEMICAL SDN BHD has been a trusted manufacturer of adhesives, sealants, coatings, and specialty chemical products. With over 30 years of expertise, we serve both local and international markets across construction, automotive, manufacturing, and consumer goods industries.

As we continue to expand globally, we are seeking a detail-oriented and proactive personnel to manage sales coordination, import/export operations, and ensure smooth delivery of our products to customers.

Job Responsibilities Local Sales Support

• Provide administrative support to the sales team and customers throughout the sales cycle.
• Prepare quotations, sales orders, invoices, and track customer orders.
• Manage order fulfilment and delivery between HQ, branches, and warehouses.
• Monitor stock levels, safety stock, and coordinate with production and warehouse for replenishment.
• Maintain accurate inventory records and prepare monthly/annual sales reports (including P&L and sales performance).
• Support sales tracking, customer payment follow-ups, and ensure smooth coordination between departments.

Export Operations

• Handle export sales orders, proforma invoices, and coordinate with production on cargo readiness.
• Prepare shipping documents, arrange containers/trucking, and manage export logistics.
• Liaise with customers on shipment status, schedules, and follow up on payments.
• Apply for necessary permits (e.g., DG Forms), and issue CN/DN when required.
• Manage export documentation accuracy, customer communication, and resolve complaints related to shipping or product issues.
• Assist with export samples preparation and ad hoc tasks assigned by HOD.

Job Requirements

• Diploma/Degree in Business Administration, Logistics, Supply Chain, or related field.
• 2–3 years’ experience in sales coordination, logistics, or inventory management (Local role).
• 2–3 years’ experience in export operations, shipping documentation, or international logistics (Export role).
• Prior experience in manufacturing, distribution, or trading industry is an advantage.
• Proficiency in Microsoft Office & ERP systems.
• Strong organizational skills, able to multitask and work independently.
• Good communication skills; fluent in Mandarin, English, and Bahasa Malaysia (to liaise with customers and international partners).

Why Join Us?

• Be part of a globally expanding manufacturer with strong international presence.
• Gain hands-on experience in sales support, logistics, and export operations.
• Supportive work environment with career development opportunities.
• 👉 If you are organized, detail-oriented, and eager to build your career in sales coordination and international trade, we welcome you to join MOHM CHEMICAL SDN BHD!