Customer Care Specialist — Growth, Incentives & Training

Bakateam Sdn. Bhd. (Perodua 3S); Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive service provider in Kuala Lumpur is seeking customer service representatives. Candidates should have a related qualification and experience in customer service is preferred. Responsibilities include handling inquiries, promoting products, and achieving service targets. The role offers a friendly working environment, opportunities for promotion, and an attractive remuneration package with benefits.

Benefits

Opportunities for promotion & career growth

Friendly working environment

Attractive remuneration package

Annual leave

Medical and hospitalisation leave

Training provided

Qualifications

• At least one year of working experience in customer service or related field.
• Entry level applicants are encouraged to apply.
• Computer literacy in MS Office is required.

Responsibilities

• Provide customer service to ensure satisfaction.
• Handle incoming calls and resolve enquiries.
• Promote products via social media.
• Achieve monthly service targets with team.

Skills

Customer service experience

Good interpersonal skills

MS Office proficiency

Quick learner

Good command of English

Education

SPM/Diploma/Degree in related discipline

Job description

A leading automotive service provider in Kuala Lumpur is seeking customer service representatives. Candidates should have a related qualification and experience in customer service is preferred. Responsibilities include handling inquiries, promoting products, and achieving service targets. The role offers a friendly working environment, opportunities for promotion, and an attractive remuneration package with benefits.