Customer Care & Renewal Specialist

Rentokil Initial Hong Kong; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A market leader in pest control solutions is seeking a motivated Customer Care Executive (Indoor Sales) in Shah Alam. This role focuses on building strong relationships with clients while driving new sales. Candidates should have a Diploma, strong communication skills, and the ability to meet KPIs. The position offers an attractive salary with comprehensive benefits, including insurance coverage and additional retirement benefits. Join a friendly and competitive team dedicated to achieving goals and results.

Benefits

Attractive base salary and incentives

Comprehensive Insurance Plans

Dental & Optical Coverage

Qualifications

• Minimum a Diploma in related discipline with proven customer care experience.
• Call centre experience is an added advantage.
• Multi-lingual in English and Bahasa Malaysia.

Responsibilities

• Strengthen relationships with existing clients and drive new business growth.
• Assist in credit control work and conduct outbound calls.
• Work closely with team members to meet customer expectations.

Skills

Customer relationship building

Excellent communication skills

Data-driven

Sales skills

Time management

Problem-solving

Education

Diploma in related discipline

Job description

A market leader in pest control solutions is seeking a motivated Customer Care Executive (Indoor Sales) in Shah Alam. This role focuses on building strong relationships with clients while driving new sales. Candidates should have a Diploma, strong communication skills, and the ability to meet KPIs. The position offers an attractive salary with comprehensive benefits, including insurance coverage and additional retirement benefits. Join a friendly and competitive team dedicated to achieving goals and results.