CUSTOMER CARE EXECUTIVE

SGS; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading inspection and certification company in Shah Alam, Selangor is seeking an individual to manage daily sample handling, coordinate lab testing processes, and assist clients with inquiries. This position does not require traveling and is ideal for those holding a Bachelor’s Degree in Science or a related field.

Qualifications

• Bachelor’s Degree in Science or any related field.

Responsibilities

• Handle daily sample receiving and registration.
• Assist clients with lab test inquiries and provide quotations.
• Coordinate the lab testing process.
• Direct liaison with SGS affiliate for subcon jobs overseas.
• Handle any assigned tasks.

Education

Bachelor’s Degree in Science or any related field

Job description

SGS is the world’s leading inspection, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 99,600 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Job Description

• To handle daily sample receiving, registration, sorting & after sales service with client
• Assist walk in client and incoming call regarding on lab test enquiry incuding to provide quotation to client
• Communicate with client on the sample submission & any related issue.
• Coordinate the lab testing process between Lab, Admin, Sales & Billing Department.
• Direct liase with SGS affiliate for subcon job at oversea.
• Handle any assigned task by superior.

Qualifications

Bachelor’s Degree in Science or any related field.

Additional Information

• This position does not require travelling.
• Location of the position is at Seksyen 22, Shah Alam, Selangor, Malaysia