Customer Assistant

Watsons Malaysia; Penang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company in Malaysia is seeking a dedicated individual to join their team. This role involves providing top-notch customer service, coordinating stock levels, and executing cashier functions while promoting loyalty programs. Ideal candidates should have a pleasant personality, good communication skills, and flexibility to work retail hours, including weekends. A minimum educational qualification of PMR/PT3/SPM/STPM or a professional certificate is required. Join us in delivering exceptional service to our customers.

Qualifications

• Possess pleasant personality with good communication skills.
• Able to work retail hours including weekends and public holidays.
• Result-oriented and adaptable to changes.

Responsibilities

• Provide professional service to customers.
• Coordinate stock levels effectively.
• Perform cashier functions and promote VIP Member Cards.
• Maintain operations standards according to procedures.

Skills

Communication skills

Interpersonal skills

Adaptability

Customer service

Education

PMR/PT3/SPM/STPM/'A' Level/Pre-U or Professional Certificate

Job description

Responsibilities:

• To provide professional service to customers.
• To coordinates sufficient stock levels.
• To ensure of correct selling techniques to do sales and achieves target.
• To perform cashier functions & promote Watson’s VIP Member Cards.
• To maintains procedures and methods according to Operations Standards.
• To undertakes other tasks as required by superiors.

Education & Experience:

• Possess pleasant personality and good communication skills.
• Candidate must possess at least a PMR/PT3/SPM /STPM/"A" Level/Pre-U, Professional Certificate in any field.
• Good interpersonal & follow‑up skill, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).
• Full/ Part‑Time positions available.