CRM Marketing Executive

PMG HEALTHCARE SDN. BHD.; Kuala Lumpur; Presencial; MYR 48 000 - 72 000; Tempo integral

Resumo da oferta

PMG HEALTHCARE SDN. BHD. is seeking a Data Extraction & Preparation professional to extract, consolidate, format and prepare data from Xilnex and other approved sources.

You will cleanse data, validate duplicates, and ensure campaign eligibility before producing standardized datasets and CRM reports for management review. Ideal candidates hold a Diploma or Bachelor's in a related field. Fresh graduates are welcome; strong Excel skills and knowledge of Power BI or SQL are advantageous.

Qualificações

• Diploma or Bachelor's degree in Data Analytics, Business Analytics, Statistics, Mathematics, Information Systems, Computer Science, Business Administration or related.
• Fresh graduates are welcome; experience in data processing, reporting or data analysis helps.
• Strong numerical, analytical thinking with attention to detail and accuracy.
• Proficient in Excel (formulas, lookups, PivotTables, data cleaning).
• Power BI or SQL knowledge is desirable but not mandatory.

Responsabilidades

• Extract, consolidate, format and prepare member, transaction and outlet data from Xilnex and other sources.
• Data cleansing, validation, duplicate checks and documenting validation processes.
• Prepare campaign audiences and run pre-campaign eligibility checks.
• Create campaign reports and CRM data/operational support tasks.
• Suggest process improvements and maintain reusable templates.
• Handle other duties as assigned by management.

Conhecimentos

Numerical skills

Analytical thinking

Attention to detail

Communication skills

Formação académica

Diploma or Bachelor's degree in Data Analytics / related field

Ferramentas

Power BI

SQL

Power Query

CRM systems / POS systems

Descrição da oferta de emprego

Data Extraction & Preparation – Extract, consolidate, format and prepare member, transaction and outlet data from Xilnex and other approved sources.

Data Cleansing & Validation – Check duplicates, missing fields, inconsistent values and campaign eligibility; document validation checks and elevate discrepancies.

Campaign Target Lists – Prepare campaign audiences based on approved criteria and deadlines; perform pre-campaign eligibility and accuracy checks.

Campaign Reporting – Prepare validated member-, transaction- and outlet level datasets and compile standard campaign metrics along with other CRM reports for review by the management.

CRM Data & Operational Support – Support member data cleansing, estamp/eligibility checks, redemption verification, trackers and other assigned data-related operational tasks.

Process Improvement – Maintain reusable templates and recommend improvements to recurring data preparation and validation tasks.

Other responsibilities as assigned by Management from time to time.

Job Requirement:

Diploma or Bachelor's degree in Data Analytics, Business Analytics, Statistics, Mathematics, Information Systems, Computer Science, Business Administration, or other relevant disciplines.

Fresh graduates are welcome to apply. Candidates with experience in data processing, reporting, or data analysis will have an added advantage.

Strong numerical, analytical, and logical thinking skills, with good attention to detail and accuracy.

Proficient in Microsoft Excel, including formulas, lookup functions, PivotTables, and data cleaning.

Knowledge of Power Query is an advantage.

Able to handle large datasets, validate data accuracy, follow business rules, and meet deadlines.

Good communication skills, with the ability to document findings and highlight data discrepancies.

Experience with CRM systems, POS systems, loyalty programmes, customer databases, or campaign reporting is an advantage. Basic knowledge of Power BI or SQL is desirable but not mandatory.

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