Critical Environment Technician/Engineer - Mechanical HVAC

Microsoft Corporation; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading tech company in Kuala Lumpur is seeking a Critical Environment Technician to maintain critical infrastructure in its datacenters. You will coordinate maintenance tasks, respond to incidents, and ensure safe operating conditions while collaborating with facility professionals. This role requires a Bachelor's degree and relevant experience in mission critical services. Comprehensive benefits package offered, including healthcare and professional development opportunities.

Benefits

Industry leading healthcare

Educational resources

Generous time away

Qualifications

• 3+ years of experience in mission critical services or related environments.
• Ability to meet security screening requirements.

Responsibilities

• Serve as an operations specialist in critical environment operations.
• Inspect and supervise facility equipment for safety compliance.
• Respond to onsite incidents and lead incident response teams.
• Perform maintenance and repairs on various equipment types.

Skills

Mission critical services work experience

Troubleshooting

Knowledge of HVAC systems

Electrical systems knowledge

Education

Bachelor's Degree in any field

Tools

CMMS

Job description

Overview

As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could include coordinating with supplier/vendors, recognizing safe versus unsafe work environments, understanding how critical environment equipment works, performing various maintenance tasks, responding to onsite incidents while coordinating with other critical facilities professionals, and using telemetry and other platforms to monitor equipment performance and operations.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. CO+I focuses on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve to meet changing business demands that position Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. We build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required Qualifications:

• Bachelor's Degree in any field
• 3+ year(s) mission critical services work / applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
• Ability to meet Microsoft, customer and/or government security screening requirements (see below for details).

Security screening requirements include:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Responsibilities

Responsibilities:

• Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and work on advanced tasks independently.
• Inspect and supervise critical environment-related facility equipment (e.g., controls, HVAC, mechanical systems), building and grounds for unsafe or abnormal conditions and escalate per applicable policies and standards.
• Utilize internal CMMS to track all equipment assets and complete work order requests for maintenance work.
• Safely and quickly respond to and lead onsite incident response teams for abnormal conditions that impact operations, coordinating with other critical facilities professionals to perform corrective repairs without supervision.
• Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) related to CE operations and incidents.
• Under minimal oversight, perform various types of maintenance (planned, predictive, corrective) and repairs following MOPs and SOPs for one or more types of equipment (electrical, mechanical, cooling systems).
• Have a hands-on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline.
• Provide consultation to lower-level colleagues in troubleshooting systems and problems.
• Understand, follow, and ensure safety and security requirements (e.g., JHAs, EH&S, toolbox talks) and business processes to perform work safely, with quality and reliability according to Microsoft requirements.

Benefits

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.