CREW (MARU)

Bison Consolidated Berhad; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading café and food service company in Petaling Jaya is looking for a Café Supervisor. The role involves supervising daily operations, managing inventory, and ensuring customer satisfaction. Candidates should have at least 1 year of experience in a similar environment and strong cash management skills. This full-time position requires working 6 days a week, including shifts. Fluency in Malay and English is preferred.

Qualifications

• Minimum of 1 year in a café or food service environment.
• Strong organizational skills, attention to detail, and accuracy in stock and cash management are crucial.

Responsibilities

• Oversee daily operations, including opening and closing procedures.
• Ensure adequate opening float cash and manage cash transactions.
• Prepare and serve beverages and food per HQ recipes and SOPs.
• Ensure quality and presentation standards are met.
• Conduct daily stock takes and record inventory accurately.
• Resolve customer complaints and issues promptly and professionally.

Skills

Customer service

Cash management

Inventory control

Organizational skills

Job description

All Area Kuala Lumpur

All Location: Bangsar, Binjai, Brickfield, Bukit Bintang, Bukit OUG, Cheras, Desapark city, Jalan tun ismail, Jalan tun perak, Jln Tuanku Abd Rahman, Kepong, Kl Sentral, Klang lama, KLCC, Kuala Lumpur, Kuchai, Mid velly, mont kiara, Pantai dalam, Putrajaya, Semarak, Sentul, Seputih, Setapak, Setiawangsa, Sri Hartamas, Sri Petaling, Sungai Besi, Tun Razak, Wangsa Maju

Job Responsibilities

• Oversee daily operations, including opening and closing procedures.
• Ensure adequate opening float cash and manage cash transactions.
• Prepare and serve beverages and food per HQ recipes and SOPs.
• Ensure quality and presentation standards are met.
• Keep equipment clean and operational.
• Conduct daily stock takes and record inventory accurately.
• Reconcile stock counts with records and report discrepancies.
• Manage inventory control, including ordering and restocking.
• Check and maintain café equipment and facilities.
• Document and communicate equipment malfunctions and supply shortages.
• Collaborate on solutions for reported issues.
• Resolve customer complaints and issues promptly and professionally, adhering to company guidelines.

Job Requirement

• Minimum of 1 year in a café or food service environment.
• Able to work Shift (Morning/ Night)
• Able to work 6 days per week.
• Friendly, approachable, and able to handle high-pressure situations.
• Strong organizational skills, attention to detail, and accuracy in stock and cash management are crucial.

Spoken Language: Malay, English

Written Language: Malay, English