Credit Control Specialist

activpayroll Ltd.; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Part time

Job summary

A multinational financial services firm is seeking a Credit Control Specialist in Kuala Lumpur. In this role, you'll manage cash flow, optimize credit control processes, and ensure timely collection of revenue. The ideal candidate will have experience in credit control, strong communication skills, and attention to detail. This is a fixed-term contract with potential for permanency based on performance.

Qualifications

• Experience in a credit control role with understanding of financial processes.
• Ability to deliver accurate work on time in a fast-paced environment.
• High attention to detail and ability to analyze data for service improvements.

Responsibilities

• Manage cash flow by ensuring revenue and outstanding credits are collected on time.
• Develop and optimize credit control processes to reduce overdue debt.
• Prepare accurate debtor reports and KPI reporting.
• Collaborate with teams to improve customer experience.

Skills

Credit control experience

Understanding of sales ledgers

Task management skills

Communication skills

Attention to detail

Job description

Credit Control Specialist

Department: Finance

Employment Type: Fixed Term Contract

Location: Kuala Lumpur, Malaysia

Reporting To: Credit Control Manager

Description

This role is critical to the financial health of our business. As a Credit Control Specialist, you’ll play a key part in managing cashflow by ensuring that revenue and outstanding credit are collected accurately and on time. You’ll take ownership of resolving debtor issues, improving collection processes, and driving performance that directly supports our financial goals. Offered initially as a 12-month fixed term contract, this role has the potential to become permanent based on performance and business needs — making it a great opportunity for someone looking to make a meaningful impact and grow within a dynamic global finance team.

On a typical day, you’ll be…

• Working with the broader Finance team to ensure sales invoices are settled in a timely manner.
• Monitoring, collecting and escalating outstanding debt.
• Developing and optimising our credit control processes, formulating plans to reduce overdue debt and create efficiency.
• Overseeing and provide input into any requirements for bad debt provisions.
• Owning all debtor reporting across the business including the weekly/monthly preparation of debt reports and KPI reporting
• Collaborating with Operational Teams to proactively look for opportunities to reduce costs, handoffs and improve the overall customer experience.
• Preparing reminder and escalation letters to litigation, ensuring these are accurate and appropriate for the specific situation.

Does this sound like you?

• Experience in a credit control role, with robust understanding of sales ledgers and financial processes.
• A track record of delivering accurate work on time and in a fast-paced organisation, with excellent prioritisation and task management skills.
• Able to communicate well with internal and external stakeholders, with the ability to influence and guide towards agreed outcomes.
• Unusually high attention to detail, able to identify trends in data and analyse the impact with an eye on service improvements.
• High integrity, a role model for doing the right thing and commitment to high performance.